Best European Alternatives to Salesforce
Looking for a European alternative to Salesforce? Your CRM holds the personal data of every prospect and customer you have, and under GDPR you are the controller of all of it — while Salesforce is a US processor whose implementation costs routinely exceed its licence fees.
These European alternatives range from a Belgian open-source suite to Estonian pipeline software and Norwegian enterprise CRM, all with EU-law data processing agreements.
How we rank these tools — 4-step process
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1
European ownership, verified
The company is headquartered and incorporated in the EU, EEA or Switzerland, and processes customer data in Europe. A US parent company disqualifies a tool from this page regardless of where its servers are.
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Category fit and hands-on review
What the tool actually does, who it suits, and where it falls short — checked against the vendor’s own documentation, changelog and pricing page rather than its marketing copy.
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Compliance and pricing check
GDPR posture, hosting location and the prices quoted on this page are verified against the vendor’s public pricing before publication, and re-checked when we revisit the category.
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Position on this page
Placement on this page can be paid, and that can affect which tools appear here and the order they appear in. It never buys a good review: a tool that fails the checks above is not here at any price, and payment does not change the shortcomings we write about. A vendor can ask us to correct a factual error — not to remove a criticism.
Vendors can pay for visibility on this page. It never changes what an entry says about a product, including the criticism, and we earn nothing when you click through to a vendor. Paid placement can affect which tools appear here and the order they appear in. Editorial policy
7 European Alternatives to Salesforce
Pipedrive
Pipeline-first CRM built around how deals actually move
Odoo
Open-source business suite with a strong CRM module
SuperOffice
European CRM covering sales, marketing and service
Teamleader
CRM with quoting, project tracking and invoicing built in
Efficy
Configurable CRM suite for mid-market and enterprise
weclapp
Cloud ERP with CRM, stock and invoicing in one system
CentralStationCRM
Deliberately simple CRM for small teams
Key takeaways
- Salesforce Sales Cloud editions are now Free Suite at $0, Starter at $25, Pro at $100, Core at $195, Advanced at $395 and Max at $550 per user per month billed annually.
- Enterprise and Unlimited no longer appear as edition names, so figures like $165 and $330 quoted elsewhere describe a price list that has been withdrawn.
- The Hyperforce EU Operating Zone keeps storage, processing and support access inside the EU and Switzerland, which makes Salesforce the strongest EU answer among the American vendors compared across this site.
- The Operating Zone is opt-in, covers a selected product set, and its price is not published — where a European CRM answers the same question by default at a price you can read.
- For a twenty-seat team, Core at $195 per user per month is $46,800 a year before implementation, against roughly €3,360 a year for twenty Pipedrive seats at its entry tier.
Why people leave Salesforce
Begin with the argument this page is not going to make. Salesforce answers the European data question better than any other American vendor in this comparison: the Hyperforce EU Operating Zone, launched in March 2023, processes and stores customer data inside the EU and Switzerland and routes support through personnel in the region, so access to the records is confined there too.
If somebody tells you a Salesforce org necessarily keeps European customer data in America, they have not read the product page.
What has changed is the bill, and it changed in a way most comparison pages have not caught up with. The Sales Cloud ladder now reads Free Suite at $0, Starter Suite at $25, Pro Suite at $100, and then Core at $195, Advanced at $395 and Max at $550 per user per month billed annually. The names Enterprise and Unlimited are gone from the pricing page altogether.
That matters because it moves the entry price of real Salesforce. Pro Suite at $100 is a small-business product; the first edition that behaves like the platform people mean when they say Salesforce is Core at $195 per user per month. For a twenty-person sales team that is $46,800 a year before a single hour of implementation.
- The edition you were quoted no longer exists Enterprise and Unlimited have been replaced by Core, Advanced and Max at $195, $395 and $550 per user per month. Any budget built on the older figures is wrong in the direction that hurts, and any vendor comparison still quoting them is out of date. Check your own renewal against the current ladder before you compare it with anything on this page.
- The licence is the smaller half of the cost Salesforce is configured rather than installed, and configuration is a profession. Admins, consultants, integration work and the managed package you bought to make one thing bearable all sit outside the per-seat figure. Several tools here are set up by the customer in an afternoon, and that difference is usually larger than the licence gap it hides behind.
- EU residency is real, and it is a purchase decision The Operating Zone is an arrangement you opt into rather than the default, it covers a selected set of products and features, and Salesforce does not publish its price. So the honest position is that the residency question has a good answer and an unpublished cost, while a CRM operated from Tallinn, Ghent or Marburg answers it by default at a price on the website.
- Jurisdiction still follows the company, not the region Salesforce, Inc. operates from San Francisco, so a valid US order reaches the company that runs the service whichever zone your org sits in. This is the same distinction that applies to every American provider, and it is the only part of the jurisdiction argument that survives contact with the Operating Zone. If your risk register is about storage location, Salesforce can satisfy it. If it is about which state can compel disclosure, only a European counterparty can.
What you have to replace, not just match
Salesforce is a platform pretending to be a CRM, and the first question is which layer of it you actually run, because the answer decides whether this is a switch or a rebuild.
The top layer is sales: accounts, contacts, opportunities, forecasting and reports. Nearly everything here does that, and Pipedrive does it more happily for a small team than Salesforce ever has. The middle layer is the rest of the business bolted on — service, marketing, quoting, inventory, invoicing — which is where Odoo, weclapp and Teamleader come in, and where they are frequently better because it is one database rather than one vendor.
The bottom layer is the one nobody wants to talk about: custom objects, Apex, flows, validation rules and the integrations built on top over a decade. Nothing on this page replaces that, and a company whose Salesforce is a bespoke application should read this as a rewrite with a cost estimate attached, not as a migration.
The alternatives compared
| Position | Tool | Headquarters | Pricing | Jurisdiction |
|---|---|---|---|---|
| #1 | Pipedrive | Tallinn, Estonia | From about €14/user/month (annual) | EU (Estonia) |
| #2 | Odoo | Ramillies, Belgium | One free app / paid plans per user per month | EU (Belgium) |
| #3 | SuperOffice | Oslo, Norway | From about €45/user/month by module | EEA, not EU (Norway) |
| #4 | Teamleader | Ghent, Belgium | From about €50/month (Focus) / €66/month (Orbit) | EU (Belgium) |
| #5 | Efficy | Brussels, Belgium | From about €40/user/month; enterprise on request | EU (Belgium) |
| #6 | weclapp | Kitzingen, Germany | Paid plans per user per month | EU (Germany) |
| #7 | CentralStationCRM | Cologne, Germany | Free for 3 users / from about €18/month | EU (Germany) |
How each alternative compares to Salesforce
- Which law reaches it. EU (Estonia). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. EU data centres.
- Source code. Closed source, as Salesforce is.
Best for: Sales teams who bought a platform and needed a pipeline
Pipedrive OU is in Tallinn, hosts in EU data centres and starts around €14 per user per month on an annual plan. Against Core at $195 that is roughly a fourteenth of the seat cost, and the comparison is fair only because most Salesforce orgs use a fraction of what they license.
The design difference that matters is a constraint rather than a feature. Every deal in Pipedrive must carry a scheduled next step, and the interface opens on today's activities rather than on a dashboard. Salesforce will happily hold a pipeline nobody has touched in six weeks and report on it as though it were real; Pipedrive makes that state visible and uncomfortable.
The ceiling is honest and arrives quickly. This is sales, not service, marketing, quoting or inventory, there is no platform layer to build an internal application on, and a large organisation with regional teams, complex territories and approval chains will outgrow it. If you came to Salesforce for those things, this is the wrong entry on the page.
What Pipedrive does better than Salesforce
- An Estonian operating company with EU hosting by default, at no extra charge and no opt-in zone to negotiate
- About €14 per user per month against $195 for Salesforce Core
- Configured by the customer in an afternoon, where Salesforce assumes a partner and an admin
- The mandatory next activity keeps pipeline data current, which no amount of Salesforce reporting can manufacture
- Published pricing on the website rather than a quote for the residency arrangement
Where Pipedrive is a step down from Salesforce
- Sales only: no service cloud, no marketing automation, no quoting or inventory
- No platform layer, so anything bespoke has to live in another system
- Thin for very large organisations with complex territories and approvals
- A far smaller app marketplace than AppExchange
Standout against Salesforce. It is the only entry here whose central design decision is a refusal — a deal cannot sit without a scheduled action — and that single constraint is why its pipeline report is worth reading.
- Which law reaches it. EU (Belgium). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. EU hosting (Odoo Online) or your own servers.
- Source code. Open source, where Salesforce is not: you can read what it does rather than take the description on trust.
Best for: Organisations whose real objection is that a US vendor holds the system at all
Odoo is the only entry on this page that removes the provider entirely. The Community Edition is open source under LGPLv3 and runs on your own hardware or with any European host, so the residency conversation ends rather than moving to a zone with an unpublished price.
It is also the closest thing here to what Salesforce grew into. Where Salesforce sells clouds that integrate with each other, Odoo gives you more than eighty applications on a single database, so a quotation becoming a sales order, reserving stock, triggering production and posting revenue happens without an integration existing at all. Odoo Enterprise starts around €25 per user per month with every application included, against $195 for the Salesforce edition that starts to look comparable.
The cost is the same cost Salesforce has: this is an implementation, not a purchase. Individual applications are shallower than specialists, heavy customisation complicates upgrades, and a partner will be involved. The difference is that at the end of it you own the deployment.
What Odoo does better than Salesforce
- Self-hostable under LGPLv3, so no provider holds the customer records and no residency zone is required
- Around €25 per user per month for every application, against $195 for a single Salesforce edition
- A Belgian operating company, so the counterparty is in the EU rather than under US legal process
- Eighty-plus applications on one database, which removes integration work rather than automating it
- Open source, so the system can be audited and forked rather than trusted
Where Odoo is a step down from Salesforce
- The CRM itself is less refined than a sales-first tool, and noticeably so day to day
- Implementation is a genuine project with a partner, exactly as Salesforce is
- Customisation makes upgrades harder, which is the classic self-hosted trap
- No equivalent of AppExchange's depth for niche industry requirements
Standout against Salesforce. It is the only option here where the answer to "which jurisdiction processes our customer data" can be "ours", because the software runs on hardware you chose.
- Which law reaches it. EEA, not EU (Norway). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. European data centres.
- Source code. Closed source, as Salesforce is.
Best for: European companies replacing Sales, Service and Marketing Cloud together
SuperOffice AS has run from Oslo since 1990, which makes it older than Salesforce and by some distance the longest continuous track record on this page. It sells sales, marketing and a service desk in one system from around €45 per user per month by module, with European data centres and an on-premise option.
Its argument against Salesforce is narrower than price. Consent basis is recorded against each contact, retention policies expire data on their own, erasure removes a person across deals, activities and documents rather than only from the contact list, and a subject access request produces everything held about an individual in one operation. In Salesforce that is achievable and it is a configuration project.
Norway is in the EEA and fully inside the GDPR while sitting outside the EU itself, which is irrelevant to data protection and occasionally relevant to public procurement rules. The interface is dated next to Salesforce Lightning and the integration ecosystem is much smaller.
What SuperOffice does better than Salesforce
- GDPR consent, retention and cross-record erasure are product mechanisms rather than configuration work
- A Norwegian vendor under EEA jurisdiction, with European data centres and an on-premise route
- Around €45 per user per month covering sales, marketing and service, against $195 for Salesforce Core alone
- Three decades of continuity, which is a longer commercial track record than Salesforce has
Where SuperOffice is a step down from Salesforce
- A dated interface next to Salesforce Lightning, which users notice immediately
- A much smaller integration ecosystem than AppExchange
- More expensive than small-team CRMs, so it is the wrong answer for a ten-person team
- Norway is EEA rather than EU, which some public procurement rules treat differently
Standout against Salesforce. Erasing a person in one action across deals, activities and documents: the GDPR request that is a small project in Salesforce is a button here.
- Which law reaches it. EU (Belgium). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. EU.
- Source code. Closed source, as Salesforce is.
Best for: Agencies and service firms whose opportunities become projects and bills
Teamleader NV in Ghent starts around €50 a month for Focus and €66 for Orbit, priced per plan rather than per seat. That structure alone changes the arithmetic against a per-user platform: adding the fifth account manager does not add a fifth licence.
What it replaces is the chain that Salesforce models only in its upper editions or with a partner-built quoting product. A quotation goes out from a template, the client accepts it online with a binding signature, the accepted quote becomes a project with tasks and a budget, hours are logged against it, and the invoice comes from those hours. Cross-border European VAT is handled natively, and it integrates with local accounting platforms rather than only the international ones.
It is not a sales platform in Salesforce's sense. Pipeline depth is below Pipedrive's, governance is light for a large organisation, and if your projects are internal rather than billed, the chain it automates does not exist in your business.
What Teamleader does better than Salesforce
- Quotes, signatures, projects, time and invoices as one chain, where Salesforce needs upper editions or partner products
- Priced per plan from about €50 a month, not per user, so growth does not multiply the licence
- Cross-border European VAT handled natively, which a US platform treats as a localisation problem
- A Belgian operating company with EU hosting, against a San Francisco vendor and an opt-in zone
Where Teamleader is a step down from Salesforce
- CRM depth below a sales-first tool, let alone below Salesforce
- Aimed at small and mid-sized firms, so governance and permissions are light
- No platform layer and nothing resembling AppExchange
- The wrong tool entirely if your work is not billed to clients
Standout against Salesforce. The client's signature on the online quote is what creates the project, which is the handover Salesforce leaves to an integration or a spreadsheet.
- Which law reaches it. EU (Belgium). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. EU data centres.
- Source code. Closed source, as Salesforce is.
Best for: Organisations that used Salesforce as a platform rather than as a CRM
Efficy SA in Brussels is the entry here that competes with Salesforce on its own ground: a data model built per customer, with custom entities, custom relationships, custom screens and custom automation, hosted in EU data centres or on your own premises, from around €40 per user per month.
That matters because a large share of serious Salesforce installations are not sales tools at all. Housing associations track tenancies, utilities track connections, universities track applications, trade bodies track members — and every one of them has spent years bending an opportunity object into a shape it was never designed for. Efficy models those as first-class objects instead.
It carries the same costs as the thing it replaces, minus a zero. This is not self-serve; a configurable system needs someone to decide the configuration, the interface is functional rather than modern, and a badly configured flexible tool is worse than a rigid one with opinions.
What Efficy does better than Salesforce
- Custom entities and relationships, so members, cases or connections stop being disguised opportunities
- Around €40 per user per month against $195 for the comparable Salesforce edition
- A Belgian operating company with EU data centres or on-premise deployment, no zone required
- Local presence and support across several European markets, which decides CRM projects more than features do
Where Efficy is a step down from Salesforce
- Requires an implementation project and a consultant, exactly as Salesforce does
- The interface is functional rather than modern, which affects adoption
- No marketplace comparable to AppExchange for industry-specific extensions
- Closed source, so the flexibility is the vendor's to grant rather than yours to take
Standout against Salesforce. It is the only entry that will build the data model around your process rather than asking your process to become a pipeline — which is the reason your organisation bought Salesforce in the first place.
- Which law reaches it. EU (Germany). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Germany.
- Source code. Closed source, as Salesforce is.
- Independently checked. ISO 27001 certified hosting.
Best for: Trading and manufacturing businesses where the quote depends on the warehouse
weclapp SE in Marburg hosts in Germany and starts around €39 per user per month by edition. It belongs on this page because of a failure mode specific to Salesforce in product businesses: the CRM does not know what is in the warehouse, so a salesperson quotes a lead time the operations team then has to correct.
In weclapp the quote is checked against real availability and real margin as it is given, the order reserves stock, short stock triggers purchasing, a manufactured item raises a production order, and the invoice falls out of the same chain. Multi-warehouse handling with batch and serial tracking, bills of material and capacity planning are native rather than an integration to an ERP nobody wants to own.
The scope is narrow in a way worth stating. This is a German product for German-speaking businesses: DATEV export, German VAT and GoBD compliance are built in rather than adapted, and that work does not transfer well outside the DACH region.
What weclapp does better than Salesforce
- Quoting against live inventory and margin, which Salesforce cannot do without an ERP integration
- German hosting and a German operating company, with no opt-in zone to arrange or price
- Around €39 per user per month covering CRM, stock, purchasing and invoicing together
- DATEV export and GoBD compliance native rather than bolted on by a partner
Where weclapp is a step down from Salesforce
- Strongly oriented to the DACH region, so its compliance work travels badly
- Individual modules are shallower than the specialists they replace
- No self-hosting, and configuration effort is required before it fits
- The CRM half is weaker than a sales-first tool like Pipedrive
Standout against Salesforce. It is the only entry here where the number a salesperson promises is checked against the warehouse at the moment they promise it.
- Which law reaches it. EU (Germany). Salesforce is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Germany.
- Source code. Closed source, as Salesforce is.
Best for: Small teams whose Salesforce org has nine unused objects and one list of contacts
CentralStationCRM is run by 42he GmbH in Cologne with data hosted in Germany, free for up to three users with no time limit and around €18 a month beyond that. It is contacts, companies, notes, tasks and simple deal tracking, and then it stops.
Against Salesforce that is not a shortcoming, it is the diagnosis. A great many small businesses bought a platform because that is what buying a CRM meant, then used a tenth of it badly, and the honest replacement is a shared contact history that new staff can use on their first day rather than after training.
The ceiling is deliberate and it is low: no marketing automation, no forecasting, limited reporting and a small integration set. A growing sales team will outgrow it, and the sensible plan is to move to a pipeline tool when somebody first asks a forecasting question rather than to buy against that day now.
What CentralStationCRM does better than Salesforce
- Free for three users with no time limit, so it can be tested with real customer records at no cost
- German servers, a German operating company and German-language support, with no residency arrangement to negotiate
- Around €18 a month against $195 per user for Salesforce Core
- Adopted in a day because there is almost nothing to configure, where a Salesforce rollout is a project
Where CentralStationCRM is a step down from Salesforce
- No marketing automation, no forecasting and limited reporting
- A small integration set, and nothing resembling a platform layer
- Growing sales teams outgrow it, so it may be a two-year answer rather than a ten-year one
- Closed source and no self-hosting option
Standout against Salesforce. It is the only entry here that a three-person company can run permanently without paying anything, which is the correct comparison for a great many orgs paying Salesforce today.
What actually breaks when you switch
The configuration is the project and the data is a Tuesday. Accounts, contacts, opportunities and activities export as CSV and import everywhere on this page. Custom objects, record types, validation rules, flows, approval processes, page layouts and anything written in Apex are ten years of decisions in a vendor-specific language, and they get rebuilt rather than moved.
The second trap is everything authenticated into the org. Marketing platforms, ERP connectors, customer portals, reporting warehouses and the finance system all hold Salesforce credentials, and each is owned by somebody who did not ask for this migration. Build that inventory before you set a date, because it decides the date.
The third is political rather than technical. Salesforce is what the incoming sales director has used at the last three companies, and the replacement is not. That training cost is real, it lands on the team running the migration, and it never appears in the comparison spreadsheet that justified the move.
If Salesforce can keep everything in the EU, why would I move?
For most organisations, not for residency. The Operating Zone genuinely confines storage, processing and even support access to the EU and Switzerland, which is more than most American vendors offer and more than several of them pretend to offer. If your requirement is that European customer data stays in Europe, Salesforce can meet it.
The two things it does not change are cost and jurisdiction. Salesforce, Inc. remains a US corporation reachable by US legal process regardless of zone, and the zone itself is an opt-in arrangement with an unpublished price on a selected product set.
So the useful way to frame the decision is: are you leaving because of the law, or because of the invoice and the administration? If it is the law, choose a European counterparty. If it is the other two — which it usually is — choose on capability and read this page as a cost exercise.
What does Salesforce actually cost for a mid-sized company now?
Take the ladder at face value. A fifty-person commercial team on Core is $195 each per month, which is $117,000 a year. On Advanced it is $237,000. Agentforce capabilities are quoted separately from around $125 per user per month on top.
Then add what the ladder does not include. Sandboxes, additional storage, a partner to configure it, at least one internal administrator, and the managed packages that fill the gaps. Implementation routinely costs more in year one than the licences do, and it recurs every time the process changes.
Against that, Pipedrive at roughly €14 per user per month is €8,400 a year for the same fifty people, and Odoo Enterprise at about €25 includes every application rather than the one you licensed. The gap is not a rounding difference; it is the reason this page exists.
Which of these can handle a genuinely complicated process?
Efficy and Odoo, for different reasons. Efficy is built around custom entities, relationships, screens and automation, so an organisation whose records are members, cases, connections or applications rather than deals can model them as first-class objects instead of pretending they are opportunities. That is the closest thing here to what Salesforce is actually used for in large organisations.
Odoo takes the other route: rather than configuring one CRM deeply, it gives you eighty applications on one database, so the quote, the stock reservation, the invoice and the revenue posting are the same records rather than four systems synchronised by integration.
Both are implementation projects with a partner, not self-serve purchases. Anyone promising you a Salesforce-grade process on a self-serve tool is describing the first six months and not the second.
What will break when we leave?
Three categories, in ascending order of pain. Data moves cleanly: accounts, contacts, opportunities and activities export and import everywhere, and this is the part people worry about and should not.
Configuration does not move at all. Custom objects, record types, validation rules, flows, approval processes and page layouts are a decade of decisions expressed in a vendor-specific language, and they are rebuilt rather than migrated. Apex and Lightning components are software you wrote, and they are simply gone.
Integrations are the third. Anything that authenticates into Salesforce — the marketing platform, the ERP, the customer portal, the reporting warehouse — needs repointing, and every one of them is owned by somebody who did not ask for this project. Make that list first; it decides the timeline more than anything else does.
Which one to pick
If you are leaving because European customer data must stay in Europe, be aware that Salesforce can already do this through the EU Operating Zone. The stronger version of that requirement — a European counterparty rather than a European region — is met by every tool on this page and by no configuration of Salesforce.
If you are leaving because of cost, and most people are, the comparison to run is your current edition against Pipedrive for a pure pipeline or Odoo for the whole business. Core at $195 per user per month against €14 or €25 is not a negotiation, it is a different category of purchase.
If your Salesforce is really a bespoke application modelling members, cases or connections, Efficy is the only entry that takes that on, and it is an implementation project with a partner exactly as the thing it replaces was.
And if your org is nine unused objects around one contact list, stop buying against a future you are not having. CentralStationCRM is free for three people, Pipedrive is €14, and either will be used more than the platform currently is.
Frequently Asked Questions
Pipedrive if what you run is a sales pipeline and the platform was always overkill. Odoo if you want one system for the whole business and are willing to treat it as a project.
SuperOffice for a European mid-market company needing sales, service and marketing together. Teamleader if your sales end in quotes and invoices. Efficy when the process does not fit a deal-shaped CRM. weclapp when the CRM has to know what is in the warehouse. CentralStationCRM when three people just need shared contact history.
It can. The Hyperforce EU Operating Zone, available since March 2023, processes and stores customer data within the EU and Switzerland and uses in-region personnel so that support access stays inside the boundary too. It is opt-in, applies to a selected set of products and features, and the price is not published. It does not change the fact that Salesforce, Inc. is a US corporation subject to US legal process.
On the current Sales Cloud ladder: Free Suite $0, Starter Suite $25, Pro Suite $100, Core $195, Advanced $395 and Max $550 per user per month billed annually, with Agentforce capabilities quoted from around $125 per user per month on top. The EU pricing page shows the same figures in euros. Editions named Enterprise and Unlimited are no longer listed.
No, and this is the most common out-of-date fact in the category. Enterprise and Unlimited have been replaced on the pricing page by Core, Advanced and Max at $195, $395 and $550. If your comparison spreadsheet still has $165 and $330 in it, the saving from moving is larger than it says, not smaller.
Odoo, and only Odoo. The Community Edition is open source under LGPLv3 and runs on your own hardware or with any European hosting provider, which is a materially different proposition for a public body, a cooperative or anyone with a sovereignty requirement. Everything else here is a hosted service, though Efficy and SuperOffice both offer an on-premise route on request.
The records survive and the structure does not. Accounts, contacts, opportunities, activities and notes export as CSV and import into everything on this page. Custom objects, record types, validation rules, flows, approvals and anything written in Apex do not convert and have to be rebuilt. Plan the configuration as a design exercise and the data as a Tuesday.
Individually, yes, and that is frequently the point. None of them matches Salesforce's configurability, its AppExchange or its ability to become a bespoke internal application. What several of them do better is be used: adoption is what decides whether pipeline data is worth reading, and a tool a salesperson updates in thirty seconds beats a platform they update when reminded.
CentralStationCRM is free for three users with no time limit and hosted in Germany, so a small team can run real customer records through it without a purchase order. Odoo has a free plan and a trial, and Pipedrive and weclapp both offer free trials. SuperOffice and Efficy are demo-on-request, which tells you something about the size of company they are built for.
A near-default org with standard objects and a couple of integrations is a month, most of it spent agreeing what to stop doing. An org with custom objects, Apex, a dozen flows and five integrated systems is two to three quarters and should be run as a replacement programme with a named owner. The distinguishing question is not how much data you have; it is how much of your process only exists inside Salesforce.
Who worked on this review
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