Open Social
Amsterdam Drupal-based community collaboration platform with a published subprocessor list
Quick Overview
| Company | Open Social B.V. |
|---|---|
| Category | Community Platform Software |
| Headquarters | Amsterdam, Netherlands |
| EU Presence | EU (Netherlands) |
| Data Location | Customer-selected deployment region (EEA or United States) on Upsun (formerly Platform.sh), backups in Germany |
| Open Source | Yes |
| Compliance | ISO 27001 (vendor statement) |
| Pricing | No public price list, demo request; a feature-limited core distribution is free on Drupal.org |
| Free Option | Demo on request |
| Replaces | Higher Logic, Khoros, Mighty Networks |
Detailed Review
Open Social is built by Open Social B.V., which describes itself as an Amsterdam company with exclusively Dutch investors. It is built on Drupal and Mautic, and its public core distribution is free on Drupal.org while the commercial platform adds features through a subscription. Its customers named on its site include the European Commission, IATA and Greenpeace.
It publishes the most detailed sub-processor list in this category. Hosting runs on Upsun (formerly Platform.sh) in France, backups on Hetzner in Germany, the CDN on Bunny.net, with legacy Cloudflare and a US email provider flagged for removal on dated deadlines in 2026. The customer chooses the deployment region, EEA or United States, and the vendor states ISO 27001 certification.
There is no public price list, only a demo request, so cost is a sales conversation. It is aimed at large organisations, with isolated single-tenant hosting. Compared with HumHub it is sold mainly as a managed service rather than as software you run yourself, and the Drupal base suits teams that already work in Drupal.
What Open Social does well
- Dutch company, with a subprocessor list naming each provider and region
- Open-core Drupal distribution available free on Drupal.org
- Single-tenant hosting with a selectable EEA region
- ISO 27001 stated by the vendor
- Customers include the European Commission and IATA, per the vendor
Where Open Social falls short
- No public pricing
- Some legacy deployments still use US sub-processors until their removal dates
- US region available as a choice
- Enterprise focus, not suited to small communities
Standout feature. A sub-processor list that names every provider, region and jurisdiction, which few competitors publish.
Pros and Cons
Pros
- Dutch company, with a subprocessor list naming each provider and region
- Open-core Drupal distribution available free on Drupal.org
- Single-tenant hosting with a selectable EEA region
- ISO 27001 stated by the vendor
- Customers include the European Commission and IATA, per the vendor
Cons
- No public pricing
- Some legacy deployments still use US sub-processors until their removal dates
- US region available as a choice
- Enterprise focus, not suited to small communities
Alternatives to Open Social
Frequently Asked Questions
What is Open Social?
Open Social is built by Open Social B.V., which describes itself as an Amsterdam company with exclusively Dutch investors. It is built on Drupal and Mautic, and its public core distribution is free on Drupal.org while the commercial platform adds features through a subscription. Its customers named on its site include the European Commission, IATA and Greenpeace.
Where is Open Social based?
Open Social operates from Amsterdam, Netherlands, which places it under EU (Netherlands). Compliance: ISO 27001 (vendor statement).
What does Open Social cost?
No public price list, demo request; a feature-limited core distribution is free on Drupal.org. Demo on request.
Who is Open Social best for?
Sovereign collaboration for large organisations. A sub-processor list that names every provider, region and jurisdiction, which few competitors publish.
What are the drawbacks of Open Social?
No public pricing. Some legacy deployments still use US sub-processors until their removal dates. US region available as a choice. Enterprise focus, not suited to small communities.
Is Open Social a good alternative to Higher Logic?
Open Social is built as a European alternative to Higher Logic: Amsterdam Drupal-based community collaboration platform with a published subprocessor list. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does Open Social compare to other Community Platform Software?
Open Social is one of several European Community Platform Software we cover. It is most often compared with Higher Logic, Khoros, Mighty Networks.