Lipscore
Oslo-based product and service review platform built to raise the share of customers who leave a rating
Quick Overview
| Company | Lipscore AS |
|---|---|
| Category | Product Reviews Software |
| Headquarters | Oslo, Norway |
| Founded | 2014 |
| EU Presence | Yes - Norway (EEA) |
| Data Location | Not stated; the privacy policy allows storage in any country where Lipscore operates |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Product reviews, service reviews, branded invitations, Google stars in organic results and Ads, AI moderation, review import from a previous provider, Q&A widgets, SMS invitations, analytics module |
| Pricing | Custom pricing; no fixed packages on the pricing page |
| Best For | Retailers that want a high rating response rate and product-level analytics |
| Replaces | Yotpo, Bazaarvoice, Trustpilot product reviews |
Detailed Review
Lipscore began in 2014 and describes itself as the ratings and reviews solution of the Nordics. Its pages concentrate on response rate: case studies quote a 27.8 percent customer response rate for GANT and a rise from 2.5 to 13.6 percent for Bagbrokers.
The privacy policy gives Lipscore AS, Nedre Slottsgate 15, Oslo as the controller. Norway is in the EEA, so the entity qualifies, but the same policy says data may be processed in any country where Lipscore operates, which is worth a question in procurement.
Product reviews and service reviews
Product reviews come with branded email invitations, review widgets, filtering, commenting and AI moderation. Stars in Google organic results and Google Ads are listed as additional features.
Service reviews are a separate module with their own widgets, and a physical store widget is offered as an advanced option.
Add-ons and analytics
Add-ons include SMS invitations, in-store invitations, product and customer attributes, automatic translations, Q&As and sharing between shops. Lipscore Analytics shows invitations sent, response rates, top and bottom 100 products and conversion rates.
Premium support and single sign-on sit in the advanced tier.
Switching from another provider
The core feature list includes review import from a previous provider, and the site has a comparison page for brands moving from Trustpilot, Yotpo and Judge.me. That makes it a realistic landing spot for a Yotpo migration.
Limitations to Consider
Pricing is quoted per customer, so you cannot budget from the website. The privacy policy permits processing in any country where Lipscore operates, and the local offices page was not readable, so the exact entities per region are unconfirmed. Smaller shops will find a free plan such as Judge.me easier to start with.
Who Should Use Lipscore
Mid-sized retailers, particularly in the Nordics, that want measurable response rates, store and online reviews and a vendor in Norway.
Pros and Cons
Pros
- Strong focus on response rate with named case studies
- Product, service and in-store reviews
- Review import from a previous provider
- Google stars in organic results and Ads
- Analytics for top and bottom products
Cons
- No published prices
- Data location not specified
- Heavier to set up than a free app
- Local offices and regional entities not verified
Alternatives to Lipscore
Other European product reviews software worth comparing before you decide:
Judge.me
United Kingdom · Unlimited product reviews for Shopify stores, capped at $15 a month
Trusted Shops
Germany · Trustmark, buyer protection and a review system from Cologne
Trustpilot
Denmark · Open review platform with product review pages for each SKU
Feefo
United Kingdom · Verified product and service reviews from real purchases
See all European product reviews software or compare them directly against Yotpo on our alternatives page.
Frequently Asked Questions
The privacy policy names Lipscore AS at Nedre Slottsgate 15, Oslo, Norway, and the about page says the company was founded in 2014.
No. The pricing page lists the features of each module and says there are no fixed packages, so pricing is tailored after a demo.
Yes. Review import from a previous provider is listed among the core features of the product reviews module.