Fider
Open source AGPL feedback board from a UK company, usable hosted or on your own servers
Quick Overview
| Company | Northern App Labs Ltd (Fider) |
|---|---|
| Category | Customer Feedback Software |
| Headquarters | United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom (UK) |
| Data Location | Not stated on the pages checked |
| Open Source | AGPL-3.0 |
| GDPR Compliant | Yes |
| Self-Hosting | Yes, documented self-hosting guides |
| Main Features | Feedback board, voting, discussion, customisation, multiple languages, integrations, content moderation (Pro), SEO indexing (Pro) |
| Pricing | Free hosted plan with a fair use limit of 250 feedback items; Pro $25 per month |
| Best For | Teams that want a plain voting board they can inspect, host or abandon without lock-in |
| Replaces | Canny, UserVoice |
Detailed Review
Fider does one thing: customers post ideas and vote on them. The site shows the footer line 'Fider is a project by Northern App Labs Ltd', and a company number, 15777089, that points to UK registration.
The code sits in a public repository under the GNU AGPL v3, and the documentation separates a self-hosted guide from the hosted Fider cloud.
Hosted or Self-Hosted
The documentation tells readers that they can sign up for the hosted instance, which has a free plan with few restrictions, or self-host Fider on their own infrastructure. The AGPL licence means changes to a modified, network-served copy have to be shared under the same licence.
That route keeps all feedback on servers you control.
Limits of the Free Hosted Plan
The pricing page states a fair use policy of 250 feedback requests, with unlimited customers, voting and members. The $25 Pro plan adds content moderation, unlimited feedback items and SEO indexing, billed month to month.
Figures are from the pricing page checked on 23 October 2026.
Narrow on Purpose
The site lists no changelog module, survey tool or helpdesk. Teams that need those pair Fider with other tools, which is a feature for some buyers and a gap for others.
Limitations to Consider
Fider is a voting board only: the pages checked list no roadmap module, changelog, surveys or AI theme grouping, so teams that need those should look at Featurebase or Sleekplan. The UK entity does not state a city or hosting region on its own pages, and a self-hosted copy means you run, secure and update it yourself.
Who Should Use Fider
Developer-led teams that want an inspectable, self-hostable board and are comfortable maintaining it, or small products that fit within 250 feedback items.
Pros and Cons
Pros
- AGPL-3.0 source code in a public repository
- Self-hosting guides in the docs
- Free hosted plan with unlimited members and voting
- Simple Pro plan at $25 per month
- No lock-in to a closed platform
Cons
- Voting board only, no changelog or surveys listed
- Free plan capped by a 250-item fair use limit
- Self-hosting means you maintain it
- City and hosting region not stated on vendor pages
Alternatives to Fider
Other European customer feedback software worth comparing before you decide:
Featurebase
Estonia · Feedback board, roadmap and changelog in one helpdesk subscription
Sleekplan
Germany · Munich feedback boards with unlimited tracked users on every plan
Usersnap
Austria · Visual feedback and bug reports captured from a website widget
ProdPad
United Kingdom · Product management tool that ties feedback to ideas and roadmaps
See all European customer feedback software or compare them directly against Canny on our alternatives page.
Frequently Asked Questions
Yes. The repository carries the GNU Affero General Public License v3.0, and the documentation includes self-hosting guides.
The site footer states that Fider is a project by Northern App Labs Ltd, with company number 15777089.
There is a free hosted plan with a fair use limit of 250 feedback items, and a Pro plan at $25 per month, according to the pricing page checked on 23 October 2026.