epoq
Ettlingen recommendation engine, search and email personalization hosted in Germany
Quick Overview
| Company | epoq internet services GmbH |
|---|---|
| Category | E-commerce Personalization and Product Recommendation Software |
| Headquarters | Ettlingen, Germany |
| Founded | Not stated |
| EU Presence | Yes - Germany (EU) |
| Data Location | Germany (data centres in Germany, per its data protection page) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Recommendation engine (Epoq Advise), search (Epoq Search), AI shopping assistant, email personalization (Epoq Inspire), control desk, customer targeting |
| Pricing | Pricing on request (price inquiry form) |
| Best For | German and DACH shops that want personalization from a German vendor with a data processing agreement |
| Replaces | Dynamic Yield, Nosto |
Detailed Review
The imprint names epoq internet services GmbH, Willy-Brandt-Strasse 3, 76275 Ettlingen, registered in Karlsruhe under Mannheim HRB 716739. The managing directors are Thorsten Muehling and Stefan von Lieven.
The company announced in 2022 that it was acquired by AB Tasty, and its website now says it is part of Entirely, an open MarTech ecosystem, as an independent brand. Check the current ownership with the vendor.
Suite built on pseudonymised data
The data protection page says services use pseudonymised data, that data centres are in Germany under German law, that a data processing agreement is signed on request and that an internal data protection officer exists.
Recommendations, search and email
Epoq Advise is the recommendation engine, Epoq Search handles intelligent search, and Epoq Inspire covers email personalization. A control desk gives merchandisers control. In September 2025 the company announced an AI Shopping Assistant for dialogue-based advice.
Ownership changes
The press page about AB Tasty and the Entirely page show that the company has changed hands within larger groups. For a buyer who wants a purely independent vendor this is worth a question during procurement.
Limitations to Consider
Pricing is on request. The site is primarily in German, with an English version. Ownership has moved through larger groups (AB Tasty in 2022, now Entirely according to the site), so the contracting company and its parent should be confirmed. Smaller shops may find a self-service tool such as Clerk.io easier to start with.
Who Should Use epoq
German-speaking retailers that value German hosting and German law and want recommendations, search and email from one vendor.
Pros and Cons
Pros
- Imprint with register number
- Hosting in Germany stated
- Data processing agreement on request
- Recommendations, search and email together
- Internal data protection officer
Cons
- No public prices
- Ownership has changed hands
- German-first documentation
- Smaller international presence
Alternatives to epoq
Other European e-commerce personalization and product recommendation software worth comparing before you decide:
Hello Retail
Denmark · Copenhagen personalization platform with search, recommendations and triggered emails
Recombee
Czech Republic · Prague recommendation engine with an API, no-code widgets and a free plan
Clerk.io
Denmark · Copenhagen e-commerce search, recommendations, audiences and email in one platform
Crobox
Netherlands · Amsterdam guided selling and product finders for online shops
See all European e-commerce personalization and product recommendation software or compare them directly against Dynamic Yield on our alternatives page.
Frequently Asked Questions
Its data protection page states hosting in Germany, with data centres under German law.
Its 2022 press page describes an acquisition by AB Tasty and its current site says it is part of Entirely. Confirm the current structure with the vendor.
No. The site offers a price inquiry form.