Clerk.io
Copenhagen platform combining e-commerce search, recommendations, audiences and email
Quick Overview
| Company | Clerk.io ApS |
|---|---|
| Category | E-commerce Personalization and Product Recommendation Software |
| Headquarters | Copenhagen, Denmark |
| Founded | Not stated |
| EU Presence | Yes - Denmark (EU) |
| Data Location | Not stated on the pages reviewed; ask the vendor |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Search, recommendations, chat, audience segmentation, email campaigns, platform integrations, GDPR documentation and data processing agreement |
| Pricing | Modular usage-based pricing (searches, recommendations, conversations); amounts depend on a calculator, see website |
| Best For | Independent and mid-market online shops that want search, recommendations and email in one Danish platform |
| Replaces | Dynamic Yield, Klevu, Nosto |
Detailed Review
Clerk.io says it was founded by Hans-Kristian Bjerregaard, who came from the Danish sports retailer Unisport, and targets independent and mid-market e-commerce businesses.
The terms identify Clerk.io ApS, VAT DK33952848, Kigkurren 8G, 2300 Copenhagen, as the contracting party under Danish law.
Modular, usage-based model
The pricing page states that you only pay for the amount you use and can add products at any time. Search is priced by monthly searches, recommendations by monthly recommendations and chat by monthly conversations, with a currency switch for EUR, DKK, GBP and USD.
The amounts come from an interactive calculator that was not server-rendered, so no figures are quoted here.
One system for several touchpoints
Beyond search and recommendations, the platform lists audience segmentation and email campaigns built on the same data. That reduces the number of vendors a small team manages.
The company positions the product as an AI assistant for e-commerce teams rather than a set of separate features.
Documentation on data protection
Clerk.io publishes a GDPR help page, a data processing agreement and a privacy policy through its trust site. The policy refers to Danish data protection legislation and to data processors bound by European commitments. A hosting region is not stated on the pages reviewed.
Limitations to Consider
Prices cannot be read without using the calculator or contacting sales. The hosting region is not stated on the pages reviewed. The privacy policy still mentions the EU-US Privacy Shield, which suggests the text is not recent. There is no stated experimentation product, so test-driven teams may add Kameleoon.
Who Should Use Clerk.io
Independent retailers that want search, recommendations and email under a Danish contract and prefer paying by usage.
Pros and Cons
Pros
- Danish company with VAT number in the terms
- Search, recommendations, audiences and email in one platform
- Usage-based modules
- Public GDPR page and DPA
- Free trial offered
Cons
- Prices only via calculator
- Hosting region not stated
- Privacy policy wording looks dated
- No experimentation product
Alternatives to Clerk.io
Other European e-commerce personalization and product recommendation software worth comparing before you decide:
Hello Retail
Denmark · Copenhagen personalization platform with search, recommendations and triggered emails
Recombee
Czech Republic · Prague recommendation engine with an API, no-code widgets and a free plan
Crobox
Netherlands · Amsterdam guided selling and product finders for online shops
Relewise
Denmark · Aarhus personalization engine with semantic search and no lock-in period
See all European e-commerce personalization and product recommendation software or compare them directly against Dynamic Yield on our alternatives page.
Frequently Asked Questions
Clerk.io ApS, VAT DK33952848, Kigkurren 8G, 2300 Copenhagen, under Danish law according to its terms.
By usage per module, such as monthly searches and recommendations. The pricing page uses a calculator, so see the website for current amounts.
Yes, the platform lists data-driven email campaigns and audience segments alongside search and recommendations.