Crobox
Amsterdam guided selling platform with product finders, recommendations and dynamic messaging
Quick Overview
| Company | Crobox B.V. |
|---|---|
| Category | E-commerce Personalization and Product Recommendation Software |
| Headquarters | Amsterdam, Netherlands |
| Founded | Not stated |
| EU Presence | Yes - Netherlands (EU) |
| Data Location | Hetzner, Falkenstein, Germany (all production servers) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Product finders, Sagent AI shopping assistant, product recommender, dynamic messaging, product comparison, product data enrichment, review summarizer |
| Pricing | Essential, Advanced and Enterprise plans; pricing on request |
| Best For | Shops with complex products where shoppers need guidance, such as beauty, home appliances and sports |
| Replaces | Dynamic Yield, Nosto |
Detailed Review
Crobox is a guided selling product more than a general personalization suite. Its contact page names Crobox B.V., Chamber of Commerce 65563956, Kloveniersburgwal 131H, Amsterdam.
The trust centre states that the company stores no personally identifiable information about shoppers, who are represented by a random cookie identifier.
Product finders as the core
Essential is a product-finder-only plan with 10,000 monthly engagements; Advanced adds campaigns and recommendations with 25,000 engagements and 2,500,000 impressions; Enterprise lists all experiences with 50,000 engagements and 5,000,000 impressions.
Prices are not shown: all three plans say request pricing or contact us.
EU hosting in writing
The subprocessor page lists Hetzner Online GmbH in Falkenstein, Germany for all production servers, Google Cloud Platform for Secret Manager in the EU, and OpenAI in the United States for language-model features with non-personal data only.
That level of detail is rare in this category.
Psychology as a selling point
The vendor builds on behavioural psychology and offers consumer psychology guidance in the Enterprise plan. Whether this adds value beyond the finders is hard to judge without a trial.
Limitations to Consider
No prices are published. Crobox covers guided selling and recommendations, not search, email or broad experimentation. The OpenAI subprocessor is in the United States, though limited to non-personal data. Impact numbers on the site (for example a 259 percent conversion uplift) are vendor claims for product finder users and should be treated as such. For search see Tweakwise.
Who Should Use Crobox
Retailers selling products that need explanation and want a Dutch vendor hosting in the EU.
Pros and Cons
Pros
- Company number and address published
- All production infrastructure in the EU
- Subprocessors listed with locations
- Finders, recommender and messaging in one product
- Plans for small to enterprise shops
Cons
- No public prices
- No search or email
- US subprocessor for AI features
- Impact figures are vendor claims
Alternatives to Crobox
Other European e-commerce personalization and product recommendation software worth comparing before you decide:
Hello Retail
Denmark · Copenhagen personalization platform with search, recommendations and triggered emails
Recombee
Czech Republic · Prague recommendation engine with an API, no-code widgets and a free plan
Clerk.io
Denmark · Copenhagen e-commerce search, recommendations, audiences and email in one platform
Relewise
Denmark · Aarhus personalization engine with semantic search and no lock-in period
See all European e-commerce personalization and product recommendation software or compare them directly against Dynamic Yield on our alternatives page.
Frequently Asked Questions
Its subprocessor page lists Hetzner Online GmbH in Falkenstein, Germany for all production servers.
According to its trust centre it holds no personally identifiable information about shoppers, only a random cookie identifier.
No. It focuses on guided selling with product finders, recommendations and messaging, and does not list search or email.