Bookwhen
Oxford booking platform for classes, courses and events, ISO 27001 and Cyber Essentials Plus certified.
Quick Overview
| Company | Bookwhen Ltd |
|---|---|
| Category | Appointment Scheduling Software |
| Headquarters | Oxford, United Kingdom |
| EU Presence | United Kingdom (adequacy decision, outside the EEA) |
| Open Source | No |
| Compliance | ISO 27001:2022, Cyber Essentials Plus (stated by Bookwhen) |
| Pricing | Free plan (50 bookings/month) / Lite €12, Standard €19, Plus €39 per month (or billed annually); Enterprise on request |
| Free Option | 2-week free trial, no credit card |
| Replaces | Eventbrite, Acuity Scheduling, Mindbody |
Detailed Review
Bookwhen is built for sessions rather than one-to-one appointments: a yoga course, a workshop series, a webinar, a multi-date event, each with a capacity and a waiting list behind it. That puts it closer to Eversports than to a personal booking link, but without Eversports' consumer marketplace — Bookwhen expects you to bring your own audience through your website, social or Zoom link.
The free plan covers 50 bookings a month on one page, and paid plans from €12 add more team members, booking pages, memberships, reminders and vouchers as the volume grows. A two-week trial with no credit card lets a course provider test a real term's worth of sign-ups before committing.
Bookwhen Ltd is based in Oxford, England, and is the only tool in this category to publish its own security certifications: ISO 27001:2022 and Cyber Essentials Plus, both independently verifiable. As a UK company it sits outside the EU under the adequacy decision, alongside Doodle and Calenso from Switzerland, rather than inside it.
What Bookwhen does well
- Purpose-built for classes, courses and multi-date events
- Waitlists, memberships and vouchers included
- ISO 27001 and Cyber Essentials Plus certified
- Two-week trial, no credit card
- Transparent tiered pricing from €12/month
Where Bookwhen falls short
- No consumer marketplace to bring new customers
- UK jurisdiction, outside the EU
- Free plan capped at one booking page
- Less suited to single one-off appointments
Standout feature. The only certified-security option here, and the one built around a session with a capacity rather than a single slot.
Pros and Cons
Pros
- Purpose-built for classes, courses and multi-date events
- Waitlists, memberships and vouchers included
- ISO 27001 and Cyber Essentials Plus certified
- Two-week trial, no credit card
- Transparent tiered pricing from €12/month
Cons
- No consumer marketplace to bring new customers
- UK jurisdiction, outside the EU
- Free plan capped at one booking page
- Less suited to single one-off appointments
Alternatives to Bookwhen
Frequently Asked Questions
What is Bookwhen?
Bookwhen is built for sessions rather than one-to-one appointments: a yoga course, a workshop series, a webinar, a multi-date event, each with a capacity and a waiting list behind it. That puts it closer to Eversports than to a personal booking link, but without Eversports' consumer marketplace — Bookwhen expects you to bring your own audience through your website, social or Zoom link.
Where is Bookwhen based?
Bookwhen operates from Oxford, United Kingdom, which places it under United Kingdom (adequacy decision, outside the EEA). Compliance: ISO 27001:2022, Cyber Essentials Plus (stated by Bookwhen).
What does Bookwhen cost?
Free plan (50 bookings/month) / Lite €12, Standard €19, Plus €39 per month (or billed annually); Enterprise on request. 2-week free trial, no credit card.
Who is Bookwhen best for?
Classes, courses and events with waitlists. The only certified-security option here, and the one built around a session with a capacity rather than a single slot.
What are the drawbacks of Bookwhen?
No consumer marketplace to bring new customers. UK jurisdiction, outside the EU. Free plan capped at one booking page. Less suited to single one-off appointments.