Bigblue

Bigblue presents itself as a commerce operations platform, and the pricing page backs that up: the first thing it lists is a monthly software plan, not a per-parcel quote.

The Starter plan is GBP 49 a month with two basic integrations and two users, the middle plan GBP 149 with bundles and custom unboxing, and an Advanced tier shown at GBP 300 on a three-year commitment, for omnichannel use with 15 users. A three-year commitment also lowers the first two to GBP 40 and GBP 124.

The legal entity in its terms of service is Bigblue SAS, a French simplified joint-stock company registered in Toulouse. Its homepage lists six warehouse sites in France, Germany, the UK and Spain, and says 24 million orders left them in 2025.

What the platform adds to the warehouse

The merchant app covers inventory alerts by product, warehouse or supplier, a unified stock pool for B2C and B2B, and order pages that show customs paperwork and a timeline per order. Bigblue says its AI forecasts what a SKU will do next, a claim worth testing against your own sales history during a trial.

On the buyer side it offers branded tracking, an exchange-or-refund returns flow and exact-arrival-date tags on product pages. The vendor reports up to 5 percent conversion lift and half as many where-is-my-order tickets, but both numbers come from its own page.

Warehouses and carriers

The homepage lists sites in Ferrières-en-Brie, Châtres, Tigery and Évreux in France, Dormagen in Germany, Thrapston in the UK and Marchamalo in Spain. The logistics page adds specialised storage for fashion (hanging racks) and, for beauty and food, FEFO stock management with temperature control and EcoCert Bio certification.

Bigblue connects local carriers for standard, express, pickup-point, cash-on-delivery and duty-paid delivery, and partners with AXA to insure the invoice value of parcels when switched on.

Pricing in practice

Software is priced openly but handling, storage and shipping are not. A calculator on the pricing page produces fulfilment prices, and the final terms sit in the service agreement, so budget for two cost lines rather than the platform fee alone.

The platform fee is shown in pounds, which is worth noting for a euro-denominated shop.

Limitations to Consider

Only the software tier has fixed prices, so handling, storage and shipping rates must be requested or calculated. The Starter plan includes just two basic integrations, and the three-year discount ties a young brand to a long term. Product-level claims such as conversion lift come from Bigblue itself. Brands that mainly need parcel labels rather than stock holding are better served by Sendcloud.

Who Should Use Bigblue

Direct-to-consumer brands selling in France, Germany, Spain and the UK that want stock, tracking and returns in one app and are happy to work with a French contracting entity.