Zenfulfillment
Berlin-founded fulfilment provider with the Zenrush next-day delivery promise and its own operating system
Quick Overview
| Company | Zenfulfillment GmbH |
|---|---|
| Category | Ecommerce Fulfillment Services (3PL) |
| Headquarters | Berlin, Germany |
| Founded | 2017 |
| EU Presence | Yes - Germany (EU) |
| Data Location | Warehouses in Apfelstädt (Germany) and Łozienica (Poland) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | B2C and B2B fulfilment, Zenrush next-day delivery, ZenOS, no-code workflows, carrier selection, returns portal, hazardous and duty-free goods, packaging options |
| Pricing | Price list sent by email after a form with platform and monthly shipment volume; no figures published |
| Best For | German online shops that want to promise a delivery date in the checkout |
| Replaces | ShipBob |
Detailed Review
Zenfulfillment was founded in Berlin in 2017 and, according to its about page, supports more than 500 retailers and DTC brands with over 170 team members and more than 200,000 square metres of logistics space. Its about page calls a merger with Alaiko a major milestone and links it to the operating system for automated e-commerce processes.
The imprint names Zenfulfillment GmbH at Tempelhofer Damm 227 in Berlin, with warehouse addresses in Apfelstädt, Germany and Łozienica, Poland, and managing directors Daniel Werner and Johannes Humpert.
Zenrush and the delivery promise
Zenrush is the next-day service: an order placed before a 7 pm cut-off ships the same day, and a live display in the shop shows the exact delivery date. The company says conversion rises by about a third with this display, a figure from its own site that you should treat as a vendor claim.
The pages checked describe the promise mainly for customers in Germany.
ZenOS instead of a separate WMS
ZenOS connects shop, marketplaces, ERP and the fulfilment hubs on one inventory, so DTC and B2B orders run through a single platform. A no-code workflow builder and automated carrier selection by price and speed are included, and the vendor says no separate WMS licence or middleware is needed.
Listed connectors include Shopify, WooCommerce, Shopware, Magento, Amazon, Tradebyte, PrestaShop, Lightspeed, Billbee and Xentral.
Packaging, regulation and special goods
The site lists packaging options, a packaging machine and guidance on the EU packaging regulation (PPWR). Food, fashion and cosmetics have dedicated pages, and the platform description mentions hazardous and duty-free goods. The company also holds a German organic certification, listed in the imprint.
That mix suits shops with regulated or fragile products that general warehouses decline.
Limitations to Consider
Prices are sent by email only after you enter your platform and monthly volume, so a quick comparison is not possible. The service is built around Germany; shops that sell mainly in France or the UK should check delivery times from the German and Polish sites. The ZenOS software is tied to the fulfilment service. Performance figures such as 99.97 percent accuracy are the vendor's own.
Who Should Use Zenfulfillment
Fast-growing online retailers with the bulk of their customers in Germany who want next-day delivery and one operating system for DTC and B2B orders.
Pros and Cons
Pros
- Next-day delivery with a live date in the shop
- Single system for DTC and B2B stock
- Size tiers from start-ups to 500k orders a month
- Dedicated food, fashion and cosmetics handling
- Named managing directors and full imprint
Cons
- No public price list
- Focused on the German market
- Software tied to the fulfilment service
- Performance figures are self-reported
Alternatives to Zenfulfillment
Other European ecommerce fulfillment services (3pl) worth comparing before you decide:
Bigblue
France · French 3PL with a software layer and warehouses in four countries
Monta Fulfilment
Netherlands · Dutch fulfilment network with its own warehouse software
Active Ants
Netherlands · AutoStore-based e-fulfilment from Nieuwegein
FLEX. Fulfillment
Germany · Six-site 3PL with Amazon FBA prep and one operating entity
See all European ecommerce fulfillment services (3pl) or compare them directly against ShipBob on our alternatives page.
Frequently Asked Questions
No. It sends a price list by email after you enter your e-commerce platform and your monthly shipment volume.
The imprint lists warehouse locations in Apfelstädt, Germany and Łozienica, Poland.
It is the operating system that connects shops, marketplaces, ERP and fulfilment hubs, with a no-code workflow builder and automated carrier selection.