European Corporate Wellbeing Platforms

Corporate wellbeing platforms give employees access to counselling, therapy, coaching and self-help content through the employer. Sessions and notes cover mental health, so it matters which company holds that data, under which law, and who the contracting party is. The tools below are run by companies in Germany, Austria, Ireland and the United Kingdom.

How we rank these tools — 4-step process
  1. 1
    European ownership, verified

    The company is headquartered and incorporated in the EU, EEA, the UK, Switzerland or Israel, and processes customer data in Europe or Israel. A US parent company disqualifies a tool from this page regardless of where its servers are.

  2. 2
    Category fit and hands-on review

    What the tool actually does, who it suits, and where it falls short — checked against the vendor’s own documentation, changelog and pricing page rather than its marketing copy.

  3. 3
    Compliance and pricing check

    GDPR posture, hosting location and the prices quoted on this page are verified against the vendor’s public pricing before publication, and re-checked when we revisit the category.

  4. 4
    Position on this page

    Placement on this page can be paid, and that can affect the order tools appear in. It never buys a listing: a tool that fails the checks above is not here at any price, and payment does not change the shortcomings we write about. A vendor can ask us to correct a factual error — not to remove a criticism.

Vendors can pay for visibility on this page. It never changes what an entry says about a product, including the criticism, and we earn nothing when you click through to a vendor. Vendors can pay for more visibility, higher up on the review pages; it never affects whether a tool is listed. Editorial policy

10 European Corporate Wellbeing Platforms

Unmind

Workplace mental health platform with therapy, coaching and training

United Kingdom
Therapy and coaching with qualified practitioners Manager training and short courses ISO 27001 stated on its security page

nilo

Employee mental health and EAP platform from Berlin

Germany
1:1 counselling, leadership coaching, group formats Entry price published: from €600 per month 24/7 crisis line and HR dashboard

Spill

Employee counselling delivered inside Slack, Teams or email

United Kingdom
Core EAP at £75 per month in total Message-based counselling and drop-in sessions 30-day rolling contract

Spectrum.Life

Employee assistance and whole-of-health platform for UK and Irish employers

Ireland
Employee assistance programme through the employer Modular platform with customisable health services Irish and UK group entities named in the privacy notice

Oliva

Therapy, coaching and manager support in one employer contract

United Kingdom
Therapy and coaching for employees Manager support and HR actions No minimum commitments stated

Peppy

Employer-funded app with access to specialist health clinicians

United Kingdom
Specialist clinicians through an app Life-stage topics such as fertility, pregnancy and menopause Named GDPR representative for EU and EEA data subjects

CoachHub

Digital coaching platform for employees and leaders

Germany
Human, AI and hybrid coaching formats Executive and leadership coaching ISO 27001, ISO 27701, SOC 2 Type II and TISAX stated

Instahelp

Online psychological counselling with business memberships

Austria
Online sessions with psychologists Business memberships for employees and HR Individual sessions from €49

HelloBetter

Online therapy courses with a stress course for employers

Germany
Online courses for stress and other topics Stress course offered to employers Access by code or prescription

Selfapy

Online therapy programmes, mainly via health insurers

Germany
Online therapy programmes for individuals Access by code or insurance number Cooperation with statutory health insurers

Key takeaways

  • Unmind, a London company registered under company number 10310694, bundles therapy, coaching, manager training, a 24/7 helpline and critical incident cover, and publishes no price.
  • Spill is the only platform in this category that publishes employer prices: GBP 75 per month for Core EAP and GBP 145 per month with treatment, on a 30-day rolling contract.
  • nilo, run by Likenilo GmbH in Berlin, pairs 1:1 counselling in 50+ languages with leadership programmes and an HR dashboard, and prices its Calm, Balance and Thrive packages by company size.
  • CoachHub covers coaching only, in human, AI and hybrid formats, and states ISO 27001, ISO 27701, SOC 2 Type II and TISAX on its privacy page; it does not replace counselling or an employee assistance programme.
  • HelloBetter and Selfapy are prescription programmes for people insured in Germany, while Instahelp sells single sessions from €49 to €159 with no subscription, so none of the three works as a classic employer EAP.

European corporate wellbeing platforms are employer-funded services that give staff access to counselling, therapy, coaching and self-help content, run by companies in the EU, the UK or Switzerland, and the European part matters because session content is health data that sits with a named contracting company under a stated law rather than with a US provider.

European corporate wellbeing platforms compared

European corporate wellbeing platforms compared on position, country, entry price and best use
PositionToolEstablishedEntry priceBest for
#1 Unmind United Kingdom Pricing on request Large organisations that want one vendor for therapy, content and crisis cover
#2 nilo Germany Packages (Calm, Balance, Thrive) priced by company size, on request Mid-sized and larger German or international employers wanting an EAP with leadership coaching
#3 Spill United Kingdom Core EAP GBP 75 per month; Core EAP + Treatment GBP 145 per month (pricing page, company-size selector) Startups, charities and small businesses wanting a low-commitment EAP
#4 Spectrum.Life Ireland Pricing on request via contact form Employers in Ireland and the UK that want a traditional employee assistance programme on a digital platform
#5 Oliva United Kingdom Pricing on request Companies that want therapy and performance coaching in one contract
#6 Peppy United Kingdom Pricing on request (no pricing page found) Employers that want a health benefit built around life stages such as fertility, pregnancy and menopause
#7 CoachHub Germany Pricing on request (the pricing page returns 404) Employers that want leadership and skills coaching rather than counselling or therapy
#8 Instahelp Austria EUR 49 (30-minute introductory session), EUR 59 (30 min), EUR 89 (50 min), EUR 159 (75 min, couples); no subscription People who want to buy individual counselling sessions without a weekly membership
#9 HelloBetter Germany Programmes free on prescription in Germany; Ello AI companion 7 days free, then EUR 19.99 per month German-insured patients wanting a prescribable programme, and anyone wanting a low-cost AI companion
#10 Selfapy Germany Free for patients with a prescription in Germany (statutory insurers); chronic pain and panic programmes marked as private; private price on site People in Germany with a diagnosis who want an insurer-funded digital programme

Every European corporate wellbeing platform reviewed

#1 Unmind

London, United Kingdom Pricing on request Demo on request

Best for: Large organisations that want one vendor for therapy, content and crisis cover

  • Operating company. Unmind Ltd
  • Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
  • Where the data sits. Not stated on the pages checked
  • Source code. Closed source
  • Replaces. BetterHelp for Business

Unmind combines therapy and coaching, short courses, an AI assistant called Nova, manager training and a round-the-clock helpline in a single employer contract. Rapid-response critical incident cover and work and life support, such as money worries and family care, sit next to the therapy offer, which is why large organisations looking to replace an entire EAP shortlist it first. Anonymised insights and assessments show HR where support is needed without naming individuals.

Unmind Ltd is registered in England and Wales under company number 10310694, with a head office at 140 Borough High St in London, and its terms name that company as the contracting party.

Jurisdiction is the United Kingdom, which has an EU adequacy decision but sits outside the EEA. No price is published and the homepage savings calculator is shown in dollars, so ask for a quote in your own currency; the breadth also means a small team may pay for modules it never opens.

What Unmind does well

  • Wide module range
  • 24/7 helpline
  • Manager training included
  • Company number published
  • Anonymised HR insights

Where Unmind falls short

  • No public price
  • Enterprise sales process
  • Dollar-based calculator on the homepage
  • Employer purchase only

Standout feature. Unmind is the only tool here that places a clinical therapy offer, a manager-training programme and critical incident cover under one contract with one company number.

#2 nilo

Berlin, Germany Packages (Calm, Balance, Thrive) priced by company size, on request Demo on request

Best for: Mid-sized and larger German or international employers wanting an EAP with leadership coaching

  • Operating company. Likenilo GmbH
  • Jurisdiction. EU (Germany)
  • Where the data sits. Not stated on the pages checked
  • Source code. Closed source
  • Replaces. BetterHelp for Business

nilo is a Berlin employee mental health platform that sells 1:1 sessions with psychologists, group formats, a media library and leadership programmes, in three packages called Calm, Balance and Thrive. The largest package adds classic EAP services such as support for family members and custom workshops. According to its homepage, nilo lists 500+ psychologists and sessions in 50+ languages, which matters for a workforce spread over several countries.

The imprint names Likenilo GmbH as operator, with an office on Saarbrücker Straße in Berlin, so the contracting party and the law are German. The pricing page says cost depends on company size and sends visitors to a demo request. The impact figure of 98 percent improved work capability comes from nilo's own 2026 study and has not been checked independently, and the tie to the earlier Likeminded brand is not explained on the pages we opened.

What nilo does well

  • Leadership programmes included
  • HR dashboard
  • 50+ session languages
  • 24/7 crisis line offered
  • German GmbH with full imprint

Where nilo falls short

  • Employer purchase only
  • No public price
  • Self-reported impact data
  • Hosting location not stated

Standout feature. nilo is the one platform in this list that sells leadership and management programmes next to staff counselling, with an HR dashboard that reports trends and not individual sessions.

#3 Spill

London, United Kingdom Core EAP GBP 75 per month; Core EAP + Treatment GBP 145 per month (pricing page, company-size selector) Demo on request

Best for: Startups, charities and small businesses wanting a low-commitment EAP

  • Operating company. Spill App Ltd
  • Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
  • Where the data sits. Not stated on the pages checked
  • Source code. Closed source
  • Replaces. BetterHelp for Business

Spill puts counselling where small teams already talk. Employees reach a counsellor from Slack, Teams or email, and the pricing page lists two month-to-month plans: Core EAP at GBP 75 per month for unlimited message-based counselling, drop-in sessions and self-help content, and a Treatment plan at GBP 145 per month that adds unlimited structured sessions.

According to the pricing FAQ, counsellors are registered with local bodies such as the BACP in the UK and have at least three years of academic therapy training.

Spill App Ltd is named in the terms as owner and operator, with a London address in Cheapside, which puts the contract under UK law. Cancellation needs 30 days' notice before the next payment, with no long-term contract or cancellation fee. Plans are priced by company size, so the GBP 75 figure belongs to the smallest tier. Spill also operates in the US and Australia, and message-based support can feel less personal than video.

What Spill does well

  • Works inside Slack and Teams
  • Published monthly prices
  • 30-day rolling contract
  • Counsellors registered with national bodies
  • Drop-in sessions

Where Spill falls short

  • Employer purchase only
  • Smaller tiers only for small teams
  • Message-led support
  • UK rather than EU jurisdiction

Standout feature. Spill is the only tool here with prices on a public page and a contract that ends with 30 days' notice and no cancellation fee.

#4 Spectrum.Life

Dublin, Ireland Pricing on request via contact form Demo on request

Best for: Employers in Ireland and the UK that want a traditional employee assistance programme on a digital platform

  • Operating company. Spectrum Wellness Limited (trading as Spectrum.Life); Spectrum Wellness UK Limited
  • Jurisdiction. EU (Ireland)
  • Where the data sits. Not stated on pages opened
  • Source code. Closed source
  • Replaces. Traditional EAP helplines, Lyra Health

Spectrum.Life offers an employee assistance programme through the employer, built as a modular platform so health services can be added or removed. The homepage presents the EAP as the core and links a clinical centre of excellence, and the services are described for both the UK and Ireland. The same homepage also addresses insurers, schools and retail, so the employer offer has to be confirmed in a conversation.

The privacy notice names Spectrum Wellness Limited (company registration no. 555787, Ireland) and Spectrum Wellness UK Limited (no. 11815511, UK), and the Irish terms are governed by Irish law under clause 16.1. We could not confirm which of the two entities contracts with a given employer. The homepage mentions an Australian market entry after acquisitions, and we did not verify who owns the group after those deals. Prices are available only through a contact form.

What Spectrum.Life does well

  • Both group entities named with numbers and registered offices
  • Irish terms governed by Irish law
  • Modular platform
  • Services described for both UK and Ireland
  • EAP offered through the employer

Where Spectrum.Life falls short

  • Prices only by contact form
  • Contracting entity per employer not confirmed
  • Owner after acquisitions not verified
  • Homepage mixes several customer types

Standout feature. Spectrum.Life is the only tool here that publishes both an Irish and a UK group entity with company numbers and an Irish-law contract.

#5 Oliva

London, United Kingdom Pricing on request Demo on request

Best for: Companies that want therapy and performance coaching in one contract

  • Operating company. Oliva Health Limited
  • Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
  • Where the data sits. Not stated on the pages checked
  • Source code. Closed source
  • Replaces. BetterHelp for Business

Oliva positions itself closer to performance support than to a clinic. The homepage pairs therapy with 1:1 and group coaching for employees, coaching for managers and concrete actions for HR, and its case studies describe offboarding teams, retail staff and leadership development. For an L&D team that wants therapy and coaching in a single purchase, that framing is the draw.

The platform terms, version 3 June 2026, name Oliva Health Limited, registered in England and Wales under company number 13045706, as the contracting entity. The homepage says there are no minimum commitments, but no price list is published. The site shifts between the names Oliva and Oli, which can confuse a procurement check, and the customer outcomes come from the vendor's own case studies. The clinical side is less prominent than at a pure therapy provider.

What Oliva does well

  • Therapy, coaching and manager support in one
  • No minimum commitments
  • Named company with register number
  • Group formats
  • Case studies from tech companies

Where Oliva falls short

  • No public price
  • Two brand names in use
  • Employer purchase only
  • Vendor-supplied case studies

Standout feature. Oliva is the one tool here whose homepage hands HR an action plan and gives managers their own coaching alongside therapy for staff.

#6 Peppy

United Kingdom (city not stated on pages opened), United Kingdom Founded 2018 Pricing on request (no pricing page found) Demo on request

Best for: Employers that want a health benefit built around life stages such as fertility, pregnancy and menopause

  • Operating company. Peppy Health Limited
  • Jurisdiction. United Kingdom (adequacy decision, outside the EEA)
  • Where the data sits. Not stated; the privacy policy says data may be transferred outside the EEA, including to the United States
  • Source code. Closed source
  • Replaces. Employee assistance programmes, Lyra Health

Peppy is sold to employers as a health benefit, and the app gives employees access to specialist clinicians. The about page names neurodiversity, women's health, men's health, fertility, pregnancy and menopause as topic areas, so the focus is life stages and specialist topics rather than general counselling. For many employers that makes Peppy a complement to a mental health platform, not a copy of one, and the pages we opened do not set out which topics sit in which plan.

The about page names Peppy Health Limited (registration 11534232) and says the company was founded in 2018; the city of the head office is not stated on those pages. For EU and EEA data subjects the privacy policy names a GDPR representative, and the same policy says data may be transferred outside the EEA, including to the United States. No pricing page was found, so cost per employee and contract term have to be requested.

What Peppy does well

  • Specialist clinicians through an app
  • Topics across several life stages
  • Named GDPR representative for EU and EEA data subjects
  • Company registration number stated
  • Founded in 2018, per the about page

Where Peppy falls short

  • Prices not published
  • Data may be transferred outside the EEA, including to the US
  • Head office city not confirmed on pages opened
  • UK rather than EU entity

Standout feature. Peppy is the one tool here organised around fertility, pregnancy and menopause support from specialist clinicians, and not around counselling.

#7 CoachHub

Berlin, Germany Pricing on request (the pricing page returns 404) Demo on request

Best for: Employers that want leadership and skills coaching rather than counselling or therapy

  • Operating company. CoachHub GmbH
  • Jurisdiction. EU (Germany)
  • Where the data sits. Not stated on pages opened
  • Source code. Closed source
  • Replaces. External coaching agencies, Lyra Health coaching

CoachHub offers digital coaching for employees and leaders in three formats, human coaches, AI coaching and a hybrid of both, plus executive and leadership coaching as its own offer.

Programmes can be tied to organisational change, which suits HR teams running a reorganisation or a leadership programme. The tool page states plainly that it covers the coaching part of corporate wellbeing and does not replace counselling or therapy, so many employers pair it with a provider such as Unmind or nilo.

The operator is CoachHub GmbH, entered in the commercial register of the local court Berlin-Charlottenburg under HRB 199098 B, as the imprint shows. Its data privacy page lists GDPR, ISO 27001, ISO 27701, SOC 2 Type II and TISAX; those are vendor statements, so ask for the certificates and their scope. Customer counts and survey statistics on the homepage are the vendor's own, the pricing page returns a 404, and the owner and founding year are not stated.

What CoachHub does well

  • Human, AI and hybrid coaching formats
  • Executive and leadership coaching offered
  • Commercial register entry named in the imprint
  • ISO 27001, ISO 27701, SOC 2 Type II and TISAX stated on its privacy page
  • Programmes can be tied to organisational change

Where CoachHub falls short

  • No therapy or crisis support on the pages opened
  • Prices not published
  • Vendor-published statistics are not verified
  • Owner and founding year not stated

Standout feature. CoachHub is the one tool here that sells AI coaching and human coaching as a hybrid, and it lists four named security certifications on its privacy page.

#8 Instahelp

Graz, Austria EUR 49 (30-minute introductory session), EUR 59 (30 min), EUR 89 (50 min), EUR 159 (75 min, couples); no subscription Demo on request

Best for: People who want to buy individual counselling sessions without a weekly membership

  • Operating company. Insta Communications GmbH (part of Up to Eleven Digital Solutions GmbH)
  • Jurisdiction. EU (Austria)
  • Where the data sits. Not stated on the pages checked; GDPR compliance claimed on the site
  • Source code. Closed source
  • Replaces. BetterHelp

Instahelp turns the subscription model upside down. You pay for the sessions you book, and nothing renews in the background: €49 for a 30-minute introductory session, €59 for 30 minutes, €89 for 50 minutes and €159 for a 75-minute couples session. A short questionnaire proposes psychologists, and according to the site the chosen psychologist makes contact within 24 hours, with video, phone or text chat for each session.

The operator is Insta Communications GmbH in Graz, part of Up to Eleven Digital Solutions GmbH, and the imprint lists an Austrian register number and VAT ID. The site states that it is not suitable in acute psychological or medical crises and refers users to a doctor or an emergency number. Weekly use at €89 per 50 minutes adds up quickly, no insurer reimbursement is mentioned, and the hosting location is not stated on the landing pages.

What Instahelp does well

  • Price per session shown openly on the site
  • No subscription to cancel
  • Video, phone or chat per session
  • Austrian operator with a full imprint
  • Couples sessions available

Where Instahelp falls short

  • No insurer reimbursement mentioned
  • Crisis situations excluded by the vendor
  • Weekly use adds up at EUR 89 per 50 minutes
  • Data hosting location not stated on the landing pages

Standout feature. Instahelp is the one tool here where an individual can buy one counselling session at a published price and stop without cancelling anything.

#9 HelloBetter

Hamburg, Germany Programmes free on prescription in Germany; Ello AI companion 7 days free, then EUR 19.99 per month Demo on request

Best for: German-insured patients wanting a prescribable programme, and anyone wanting a low-cost AI companion

  • Operating company. GET.ON Institut für Online Gesundheitstrainings GmbH
  • Jurisdiction. EU (Germany)
  • Where the data sits. Not stated on the pages checked
  • Source code. Closed source
  • Replaces. BetterHelp

HelloBetter is a provider of CBT-based online programmes, not a therapist marketplace. Its homepage describes programmes for 12 diagnoses and says six of them are approved as DiGA, the German apps on prescription reviewed by BfArM. For people without a prescription there is Ello, an AI companion in English, German, French, Spanish and Italian, free for seven days and then €19.99 per month according to the site.

The brand belongs to GET.ON Institut für Online Gesundheitstrainings GmbH in Hamburg. The programmes are in German, there are no live therapist sessions, and Ello is not a therapist.

The German site carries a notice dated 6 October 2026 about a security incident under Art. 34 GDPR, saying personal data of users up to 6 September is presumed affected through a vulnerability in third-party software. HelloBetter states 30 randomised controlled studies and 20,000 prescribing doctors and therapists; these are vendor figures.

What HelloBetter does well

  • Six programmes approved as DiGA
  • Free on prescription in Germany
  • Ello available in five languages
  • Published research programme
  • Clear price for Ello

Where HelloBetter falls short

  • Programmes only in German
  • AI companion is not a therapist
  • Security incident notice dated October 2026
  • No live therapist sessions

Standout feature. HelloBetter is the one tool here with programmes approved as DiGA, which German doctors can prescribe and statutory insurers can pay for.

#10 Selfapy

Berlin, Germany Free for patients with a prescription in Germany (statutory insurers); chronic pain and panic programmes marked as private; private price on site Demo on request

Best for: People in Germany with a diagnosis who want an insurer-funded digital programme

  • Operating company. Selfapy GmbH
  • Jurisdiction. EU (Germany)
  • Where the data sits. Not stated; ISO 27001 certification claimed
  • Source code. Closed source
  • Replaces. BetterHelp

Selfapy is a programme rather than a chat room. Each course follows a set structure, and the homepage names depression, generalised anxiety disorder, binge eating, bulimia, chronic pain and panic disorder as the topics. The site says a team of psychologists monitors course progress, which makes it guided self-help and not open-ended weekly talk therapy, and with a prescription or proof of diagnosis it says German statutory insurers cover the cost in full.

The operator is Selfapy GmbH in Berlin (Amtsgericht Charlottenburg, HRB 173688), and the site claims ISO 27001 certification and describes the programmes as a CE-marked class I medical device. Two of the six programmes, chronic pain and panic disorder, are marked as private and sit outside the insurer-funded path. The service is built around the German insurance system, the pages are in German, and there is no choice of therapist or live weekly video session.

What Selfapy does well

  • Insurer-funded with prescription
  • Six defined programmes
  • ISO 27001 certification claimed
  • Psychologist team oversees progress
  • Self-tests on the site

Where Selfapy falls short

  • German-language service
  • No live weekly sessions
  • Two programmes are private pay
  • Tied to the German insurance model

Standout feature. Selfapy is the one tool here where six defined programmes are tied to a German insurer-funded prescription route and overseen by a psychologist team.

How do I choose between an employee assistance programme, a therapy platform and a coaching service?

Start from the problem you want staff to be able to bring. An employee assistance programme answers short-term personal and work trouble through the employer: Spill, nilo, Spectrum.Life and Unmind sell that, and Unmind and nilo add a crisis or helpline layer on top. Coaching is a different product. CoachHub offers human, AI and hybrid coaching and says plainly on its pages that nothing there replaces therapy, and Oliva sells coaching and therapy under one contract.

Then look at who the benefit is for. Peppy is built around life stages such as fertility, pregnancy and menopause, so it complements a counselling provider more than it replaces one. HelloBetter and Selfapy start from a diagnosis and a prescription in Germany, which makes them a clinical route and not an employer benefit. Matching the product type first saves a long comparison of vendors that were never meant to do the same job.

What do corporate wellbeing platforms cost, and which ones publish a price?

Only Spill publishes employer prices: Core EAP at GBP 75 per month and Core EAP plus Treatment at GBP 145 per month, chosen through a company-size selector, with cancellation on 30 days' notice. The Spill page itself notes that the GBP 75 figure applies to the smallest tier shown. Unmind, nilo, Spectrum.Life, Oliva and Peppy give quotes on request, and CoachHub's pricing page returns a 404.

Two models sit outside the employer quote. Instahelp charges per session, €49 for a 30-minute introduction, €59 for 30 minutes, €89 for 50 minutes and €159 for a 75-minute couples session, which adds up for weekly use. HelloBetter's programmes are free on prescription in Germany, and its Ello AI companion costs €19.99 per month after seven free days. Treat any figure that is not on a vendor's own pricing page as unverified.

Does it matter that Unmind, Spill, Oliva and Peppy are British and not EU companies?

All four contract through UK entities: Unmind Ltd, Spill App Ltd, Oliva Health Limited and Peppy Health Limited.

The United Kingdom has an EU adequacy decision, so personal data can flow from the EU to the UK without extra transfer tools, but the UK sits outside the EEA and its own data protection law applies. For an employer in Germany or the Netherlands the practical difference is the supervisory authority and the courts that apply, not a different legal basis for the transfer.

Peppy deserves a separate check. Its privacy policy names a GDPR representative for EU and EEA data subjects, and it also says data may be transferred outside the EEA, including to the United States, so ask which services trigger that transfer. The EU-based options in this list are nilo, CoachHub, HelloBetter and Selfapy in Germany, Instahelp in Austria and Spectrum.Life in Ireland.

How do I move from a US provider such as Lyra Health, Modern Health or Headspace for Work?

Three vendors on European Purpose name Lyra Health as the product they replace: Spectrum.Life and Peppy for the employee assistance side, and CoachHub for the coaching side. That already shows the scale of the job. A US provider usually bundles therapy, coaching and an EAP, and no single European tool on this page copies all of it, so decide which parts you use and map each part to a vendor. Unmind and Oliva come closest to a bundle.

Plan the change around people, not data. Counselling records belong to the provider and its clinicians, so there is usually nothing to export; what you carry over is the helpline number, the intranet page, the manager guidance and the HR reporting you already show your board.

Run the old and the new service side by side for a notice period, and tell staff in writing where to go for crisis help, since several European vendors state that their service is not designed for acute crises.

When should an employer not switch to a European platform?

Stay where you are if staff use the current service heavily and the contract has a long run left, because a move mid-term costs trust that numbers do not show.

Also hold back if you need one global network that covers staff in many countries: Spill, for example, says on its site that it also operates in the US and Australia, but most European tools here were written for one or two home markets, and Spectrum.Life describes services only for the UK and Ireland.

A second reason is scope. HelloBetter and Selfapy are not employer products, and Instahelp states that it is not suitable in acute psychological or medical crises. If your main need is crisis cover or psychiatry, a provider with a 24/7 line such as nilo or Unmind is the closer fit, and you should check what each one means by crisis support before signing.

What should procurement ask a corporate wellbeing vendor about data and hosting?

Begin with the contracting entity, because the terms decide which law and which court apply. Unmind names Unmind Ltd and its company number, Oliva names Oliva Health Limited under company number 13045706, CoachHub's imprint gives HRB 199098 B at the Berlin-Charlottenburg court, and Spectrum.Life names two group companies, so you need to ask which of the two signs your contract.

Hosting is the next gap: none of the ten tools states a data location on the pages we opened. Ask where session notes and HR dashboards are stored, which subprocessors touch them, and which certificates exist. CoachHub lists ISO 27001, ISO 27701, SOC 2 Type II and TISAX, Selfapy claims ISO 27001 and Unmind's security page mentions ISO 27001, all as vendor statements, so request the certificates and their scope.

How we selected and ranked these 10 tools

Every tool on this page is in the European Purpose directory, which means the operating company is established in Europe and we have verified that from the company register or the vendor's own legal notice rather than from a marketing page. Tools headquartered outside Europe are not eligible, however good they are.

  1. Feature verification (weight: 40%). We check each capability against the vendor's own documentation and product pages, and record what the tool does rather than what the category is assumed to include.
  2. Ease of adoption (weight: 30%). Integrations, published API access, trial availability and how much configuration stands between signing and a usable result.
  3. Value and transparency (weight: 30%). Published pricing counts in a vendor's favour; quote-only pricing is recorded as quote-only rather than estimated. We weigh what a buyer gets for the entry price, not the headline feature count.
  4. Editorial review. Every page is researched and drafted with AI assistance, and the compliance and pricing claims are checked against the vendor's documentation before it is published under the founder's editorial responsibility. The three weights above decide the order; a position is a ranking against the other European tools in this category, not an absolute score.

Vendor-reported outcomes — ROI figures, margin uplift, time saved — are labelled as vendor claims wherever they appear on this page. We have not audited them, and neither has anyone else who quotes them. Read our full editorial process for how pages are re-verified.

Frequently asked questions

It depends on the job. Unmind has the widest module range for large organisations, nilo suits mid-sized German and international employers that want counselling with leadership coaching, and Spill is the one to price first for a small team because its rates are published. CoachHub fits coaching only, and Spectrum.Life suits employers in Ireland and the UK that want a traditional EAP. We rank them on range of support, pricing clarity, named contracting entity, stated certifications and clear limits.

Spill lists GBP 75 and GBP 145 per month for its two employer plans, Instahelp lists €49 to €159 per session, and HelloBetter states €19.99 per month for its Ello companion after a seven-day trial. Unmind, nilo, Spectrum.Life, Oliva and Peppy quote on request, and CoachHub's pricing page was not available when we checked.

Mostly not. Unmind, nilo, Spill, Oliva and Spectrum.Life are bought by employers. Instahelp sells sessions directly to individuals, HelloBetter's Ello companion is open to anyone, and its programmes and those of Selfapy are free on prescription for people insured in Germany.

Spill delivers counselling through Slack, Teams or email, with drop-in sessions and structured sessions on the higher plan. The other tools here run in their own apps or on their own sites.

Not on the pages we opened. Instahelp says it is not suitable in acute crises, HelloBetter's Ello is described as an AI companion and not a therapist, and CoachHub states no therapy or crisis support. Unmind and nilo offer a 24/7 helpline or crisis line, which is a first contact, not treatment.