ticketmatic
Belgian ticketing and audience CRM for cultural venues, festivals and theatres, used by 300+ cultural organisations
Quick Overview
| Company | Ticketmatic BV |
|---|---|
| Category | Event Management Software |
| Headquarters | Leuven, Belgium |
| Founded | Not stated |
| EU Presence | Yes - Belgium (EU) |
| Data Location | Not stated on the pages reviewed |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Online ticket shop, box office, seating plans, subscriptions and bundles, membership management, audience CRM, dashboards, mobile tickets and scanning, email tool, vouchers and passes |
| Pricing | One-time setup fee plus a yearly fee based on prepaid ticket volume; see website |
| Best For | Theatres, concert halls, arts centres and festivals with subscriptions and recurring audiences |
| Replaces | Eventbrite |
Detailed Review
ticketmatic describes itself as ticketing for culture: all-in-one ticketing and marketing software supported by a team that understands the sector. The website says it is trusted by more than 300 cultural organisations in Europe.
The privacy policy names ticketmatic BV, with registered office at Philipssite 5A bus 22, 3001 Leuven, Belgium, as data controller. Reference cases include Ancienne Belgique, Concertgebouw Brugge and Carre.
Beyond the Ticket Shop
The platform links ticketing to an audience CRM, interactive dashboards and a built-in email tool. Subscriptions and bundles, membership management and seating plan design are listed as core features for recurring audiences.
Operations
Peak-sale handling, partner collaboration, mobile ticketing, secure tickets and access scanning are listed, together with services such as onboarding, training and emergency support.
Pricing
The pricing page describes a one-time setup fee, depending on requirements, that includes personalised setup, training, customised reporting and import of historical data. The yearly fee depends on volume: you prepay for the tickets you expect to use, bigger volumes mean bigger discounts, and extra tickets are invoiced at year end. No figures are published.
Limitations to Consider
ticketmatic is aimed at cultural organisations with ongoing programmes and is not a self-serve tool for a single one-off event. There is a setup fee and no published price list. The pages reviewed do not state where data is hosted. A simpler pay-per-ticket model is offered by Ticket Tailor.
Who Should Use ticketmatic
Cultural venues and festivals in Belgium, the Netherlands and wider Europe that need subscriptions, seating plans and audience data in one system.
Pros and Cons
Pros
- Built for cultural organisations
- Subscriptions, bundles and membership
- Audience CRM and dashboards
- Onboarding and training included
- Belgian company
Cons
- No published prices
- Setup fee
- Not suited to single small events
- Data location not stated
Alternatives to ticketmatic
Other European event management software worth comparing before you decide:
pretix
Germany · Open-source ticketing hosted in Germany, fee capped at EUR 15
Ticket Tailor
United Kingdom · Flat per-ticket fee ticketing with servers in Ireland
Weezevent
France · Ticketing, access control and cashless in one platform
Billetto
Denmark · Ticketing with a consumer marketplace and pay-per-sale ads
See all European event management software or compare them directly against Eventbrite on our alternatives page.
Frequently Asked Questions
The site states it is trusted by more than 300 cultural organisations in Europe, with cases such as Ancienne Belgique and Concertgebouw Brugge.
A one-time setup fee plus a yearly fee based on the number of tickets you prepay for. Extra tickets are invoiced at the end of the year. Figures are not published.
Yes. Subscriptions and bundles and membership management are listed among the features.