Ticket Tailor
London-based self-serve ticketing with a flat fee per ticket, a free check-in app and servers in Ireland
Quick Overview
| Company | Zimma Ltd (trading as Ticket Tailor) |
|---|---|
| Category | Event Management Software |
| Headquarters | London, United Kingdom |
| Founded | Not stated |
| EU Presence | UK company (non-EU, eligible under EP rules) |
| Data Location | Ireland (EU) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Online box office, reserved seating, free check-in app, time slots, discount codes, email confirmations and updates, multi-currency (GBP, EUR, USD, AUD, CAD) |
| Pricing | Pay as you go GBP 0.60 per ticket (+ VAT); prepaid credits from GBP 0.22 per ticket (+ VAT); no fee for up to 5,000 free tickets per year |
| Best For | Small and mid-sized organisers who want predictable per-ticket pricing |
| Replaces | Eventbrite |
Detailed Review
Ticket Tailor positions itself on pricing: instead of a percentage of the ticket price, it charges a flat amount per ticket sold, or lower amounts if you buy ticket credits in advance. Organisers can choose whether buyers or the organiser absorb the fees.
The company is registered in England and Wales, and its GDPR page says the servers and databases that run Ticket Tailor are in Ireland. Payments go through processors such as Stripe, PayPal and Square, each with its own fees.
Flat Fee Per Ticket
Pay as you go costs a flat GBP 0.60 per ticket sold (plus VAT), which means a GBP 100 ticket and a GBP 10 ticket carry the same platform fee. Buying credits upfront lowers the effective price from GBP 0.22 per ticket, and credits have no time limit.
Issuing up to 5,000 free tickets per year costs nothing, and registered charities get 50% off the fees.
Selling and Entry
Organisers build a box office page or embed it, with options such as reserved seating charts for any venue, time slot management and discount codes. The check-in app is free and works with a phone or an external scanner.
Confirmation emails and event updates are sent automatically and can be connected to email marketing tools.
Data Location
The GDPR page states that the servers and databases are located in the EU in Ireland, while admitting that a small number of third parties are used, some of them outside the EU. That is typical for any ticketing service that relies on payment processors.
Limitations to Consider
Ticket Tailor is a UK company, so EU organisers contract with a British entity, even though data sits in Ireland. Its payment processors include US-owned services such as Square and PayPal. Prices are shown in pounds by default, and there is no consumer marketplace of the Eventbrite kind to bring buyers in. For a German self-hosting option see pretix.
Who Should Use Ticket Tailor
Independent organisers, theatres, charities and small venues that want a simple box office with flat, predictable fees.
Pros and Cons
Pros
- Flat fee per ticket regardless of ticket price
- Free check-in app
- Servers in Ireland
- Reserved seating and time slots
- No cost for up to 5,000 free tickets a year
Cons
- UK contracting entity
- No built-in marketplace audience
- Payment processors include US companies
- Default pricing displayed in pounds
Alternatives to Ticket Tailor
Other European event management software worth comparing before you decide:
pretix
Germany · Open-source ticketing hosted in Germany, fee capped at EUR 15
Weezevent
France · Ticketing, access control and cashless in one platform
Billetto
Denmark · Ticketing with a consumer marketplace and pay-per-sale ads
Tito
Ireland · Embeddable conference ticketing with a 3% fee capped at EUR 25
See all European event management software or compare them directly against Eventbrite on our alternatives page.
Frequently Asked Questions
The pay as you go plan is a flat GBP 0.60 per ticket sold plus VAT, not a percentage. Payment processing fees from Stripe, PayPal or Square are charged separately.
The GDPR page states that the servers and databases that power Ticket Tailor are located in the EU, in Ireland.
Yes. There are no fees for issuing up to 5,000 free tickets per year.