SuperHote
Bordeaux PMS with guest page, automatic messages, connected locks and a commission-free booking site
Quick Overview
| Company | Editions MRA SAS (SuperHote) |
|---|---|
| Category | Vacation Rental Software |
| Headquarters | Bordeaux, France |
| Founded | Not stated |
| EU Presence | Yes - France (EU) |
| Data Location | Not stated on the pages read (marketing site on Webflow) |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Calendar with Airbnb and Booking sync, guest page, automatic messaging in 6 languages, direct booking site, Igloo/Nuki/TTLock codes, tasks, Stripe payments and deposits, CRM, 22+ statistics |
| Pricing | Custom quote based on units, platforms and options; 30-day free trial |
| Best For | French-speaking hosts and small concierge businesses |
| Replaces | Guesty, Hostaway |
Detailed Review
SuperHote's site describes a rental management app with a three-view calendar synced to Airbnb and Booking, 22+ statistics such as net revenue, occupancy and RevPAR, a guest page without login in 12 tabs, and 30+ automatic messages in French, English, Spanish, German, Italian and Portuguese.
The legal notice names Editions MRA, a simplified joint-stock company (SAS) at 27 rue Saint Vincent de Paul, 33800 Bordeaux, as publisher, and the terms name SuperHote as that company.
Guest journey
The guest page shows access codes and WiFi at a configurable time, an extras catalogue paid through Stripe, contract signature and ID collection. Connected locks from Igloo, Nuki and TTLock generate a code per booking.
Direct bookings and payments
A direct booking site is described as zero-commission. Stripe links, pre-authorised deposits and payment schedules are part of the payments module, and a CRM keeps guest history.
Pricing
The pricing page offers a custom quote and says the right price depends on number of listings, platforms and options. The vendor claims 100,000+ hosts and concierge firms, which we could not verify.
Limitations to Consider
Pricing is by quote only and the site is French-first, so support and documentation in other languages are unconfirmed. The vendor's usage figures are marketing claims. A hosting region for the application is not stated on the pages read.
Who Should Use SuperHote
Hosts and small concierge businesses, mainly French-speaking, who want guest self-service, locks and a direct booking site in one app.
Pros and Cons
Pros
- Guest page and automatic messages in 6 languages
- Connected lock integrations
- Direct booking site without commission (vendor)
- Stripe deposits and payment schedules
- Free 30-day trial
Cons
- Quote-only pricing
- French-first support
- Vendor figures not verifiable
- Hosting region not stated
Alternatives to SuperHote
Other European vacation rental software worth comparing before you decide:
Smoobu
Germany · Berlin channel manager and PMS for holiday rentals, priced per unit
Avantio
Spain · Valencia vacation rental PMS with channel manager and owner area for agencies
Smily
France · BookingSync's PMS and channel manager with payments and AI messaging
Rentals United
Sweden · Stockholm channel manager that connects your listings to 90+ sales channels
See all European vacation rental software or compare them directly against Guesty on our alternatives page.
Frequently Asked Questions
The pricing page gives a custom quote depending on number of listings, platforms and options. No list price is shown.
Yes, the site states that prices, restrictions and minimum and maximum nights sync in real time with Airbnb and Booking.
Editions MRA, an SAS based at 27 rue Saint Vincent de Paul, Bordeaux, according to its legal notice.