Sorry
UK-run hosted status page with collections, component subscriptions and SAML SSO
Quick Overview
| Company | SorryApp Ltd |
|---|---|
| Category | Status Page and Uptime Monitoring Software |
| Headquarters | London, United Kingdom |
| Founded | 2014 |
| EU Presence | Yes - United Kingdom (outside the EU) |
| Data Location | See website |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Public and private status pages, status page collections, incidents, scheduled maintenance, general notices, component subscriptions, custom domain, REST and status API, SAML SSO, role-based access |
| Pricing | From $99/month with 1,000 subscribers and 5 team members; 7-day trial, no credit card; enterprise by arrangement |
| Best For | Companies that want a managed status page product with human support and no monitoring bundled in |
| Replaces | Atlassian Statuspage |
Detailed Review
Sorry's footer names SorryApp Ltd, and Companies House lists SORRYAPP LTD, number 09036295, incorporated on 13 May 2014 at an address in Battersea, London. The pricing page says support is by real people based in the UK and that the company is Cyber Essentials certified.
It is a focused product: one status page service, with incident, maintenance and general notice types.
Collections and subscriber profiles
Status page collections bring several products into one page with a single subscriber experience. Each subscriber has one profile tied to their email, picks channels (email, Slack, SMS) and chooses the components they care about.
Private status pages serve internal teams, with SSO through providers such as Azure, Google Workspace and Slack according to the pricing page.
Notice types
Beyond incidents and scheduled maintenance, the product has general notices and a changelog feature, so product updates and security advisories can sit on the same page. Sorry publishes its own incidents on a status page of its own.
One plan, add-ons
The base price covers 1,000 subscribers, five team members, a custom domain, incident metrics, REST and status APIs, SAML SSO and role-based access control. Private pages and multiple pages are add-ons, and extra team members cost from $5 each per month.
Limitations to Consider
Sorry has no free plan, only a 7-day trial, and the pricing is in US dollars from $99 per month. The pages describe a status page product and list no uptime checks, so you need a separate monitor, for example Oh Dear or updown.io, to trigger updates. The UK sits outside the EU, relying on the UK adequacy decision for transfers. Hosting location is not stated on the pages reviewed.
Who Should Use Sorry
Companies with a real customer base to notify, that want a managed, UK-supported status page and already run their own monitoring.
Pros and Cons
Pros
- Public and private pages plus collections
- Per-component subscriptions and channel choice
- REST API and status API
- SAML SSO included in the base price
- UK company verified at Companies House
Cons
- No free plan
- No bundled uptime monitoring listed
- US dollar pricing from $99/month
- Private and extra pages are add-ons
Alternatives to Sorry
Other European status page and uptime monitoring software worth comparing before you decide:
Phare
Estonia · Bootstrapped uptime monitor with incident handling and status pages
Hyperping
France · Monitoring, status pages and on-call in one platform
StatusPal
Germany · Berlin status pages with incident management and monitoring
Oh Dear
Belgium · Belgian uptime, SSL and broken-link monitor with status pages
See all European status page and uptime monitoring software or compare them directly against Atlassian Statuspage on our alternatives page.
Frequently Asked Questions
Yes, SorryApp Ltd is registered at Companies House with number 09036295 and an address in London.
The pricing and product pages describe status pages, incidents and notifications, and list no uptime checks.
Its site has a comparison page for Statuspage and covers public pages, private pages, subscribers, an API and SSO.