Onguard
Amsterdam credit management and collections software with a customer portal, e-invoicing and an EU-hosted Azure cloud
Quick Overview
| Company | Onguard (CoC 32083469) |
|---|---|
| Category | Accounts Receivable Software |
| Headquarters | Amsterdam, Netherlands |
| Founded | 1992 |
| EU Presence | Yes - Netherlands (EU) |
| Data Location | Microsoft Azure, with backups replicated to a secondary EU-based Azure region |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Credit management, collections, customer portal with online payments and disputes, e-invoicing, credit insurance and risk management, dashboards and reporting, marketplace APIs |
| Pricing | Quote only; no prices published |
| Best For | Credit and collections teams in leasing, utilities, transport and professional services that need workflow-driven debtor management |
| Replaces | HighRadius credit and collections, Billtrust |
Detailed Review
Onguard sells cloud software for credit management, e-invoicing and collections under the product names CreditManager, CreditNext, CaseControl and PolicyManager. CreditManager is described as a cloud-based debtor management solution with workflows, dashboards and a customer portal.
The company's contact address is Paasheuvelweg 9A in Amsterdam and its privacy statement gives Chamber of Commerce number 32083469. Onguard says it has solved receivables problems for more than 33 years, with over 100 staff and customers in more than 40 countries.
Customer portal and workflows
Customers can view or download invoices, make online payments, register payment notices and raise disputes in the portal. Dashboards show daily tasks such as processing payments, extending payment terms and handling disputes.
Hosting and security
The security page says CreditManager runs on Microsoft Azure, with backups replicated to a secondary EU-based Azure region, single-tenant databases, a 99.8 percent uptime SLA, ISO 27001 certification and GDPR alignment.
Industry focus
Onguard's industry pages target transport, professional services, leasing and automotive, and utilities, with the leasing page mentioning SAP and Miles.
Limitations to Consider
Onguard publishes no prices and the pages we reviewed do not name its legal entity beyond the trade name and Chamber of Commerce number. The ownership structure is not stated on its own pages. Detailed ERP integration lists are not on the CreditManager page, so ask which ERPs are supported.
Who Should Use Onguard
Credit and collections teams that want a Dutch vendor with a documented EU backup region and a debtor portal.
Pros and Cons
Pros
- EU-based backup region for Azure hosting
- Customer portal with payments and disputes
- ISO 27001 certified
- Credit insurance and risk management modules
- Operating since 1992
Cons
- Quote-only pricing
- ERP list not published on product page
- Legal entity name not stated on its pages
- Cash application is not a headline module
Alternatives to Onguard
Other European accounts receivable software worth comparing before you decide:
Esker
France · French invoice-to-cash suite from credit approval to cash application
Serrala
Germany · Alevate AR collections and cash application that runs on any ERP or inside SAP
Payt
Netherlands · Groningen invoice follow-up with a payment portal and Peppol e-invoicing
Chaser
United Kingdom · UK receivables chasing by email, SMS and phone, with published euro prices
See all European accounts receivable software or compare them directly against HighRadius credit and collections on our alternatives page.
Frequently Asked Questions
Its security page says CreditManager runs on Microsoft Azure and that backups are replicated to a secondary EU-based Azure region.
Yes, e-invoicing is listed as a solution alongside credit management, collections and credit insurance and risk management.
No, the pages we reviewed direct visitors to contact the team for pricing and implementation questions.