FaultFixers
London maintenance and CAFM tool with per-user prices, free reporter users and QR code reporting
Quick Overview
| Company | FaultFixers Technologies Limited |
|---|---|
| Category | Facility Management (CAFM) Software |
| Headquarters | London, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | Not stated on the pages reviewed |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Reactive tickets, PPM matrix, checklists, asset tracking, QR codes, time and cost tracking, KPI dashboards, team scheduler |
| Pricing | Starter £35 per user per month, Professional £50 per user per month (monthly billing), Enterprise on request; reporter users free |
| Best For | Small and mid-sized maintenance teams in the UK |
| Replaces | Archibus, IBM TRIRIGA, MRI CenterStone |
Detailed Review
FaultFixers brings fault reporting, planned maintenance, compliance and asset management into one tool. The product pages list a PPM matrix, checklists and forms, reactive tickets, KPI dashboards, a team scheduler and QR codes.
The terms name FaultFixers Technologies Limited, registered in England and Wales (company number 08328746) at The Frames, 1 Phipp Street, London.
Prices
The pricing page lists Starter at £35 per user per month and Professional at £50 per user per month on monthly billing, with an annual option that saves 14%. Reporter users who only raise faults are free and unlimited, and Enterprise is on request.
Plan limits
Asset register, unlimited PPM and digital checklists sit in Professional, and a 52-week dynamic PPM planner and a customer success manager in the top plan. Enterprise adds SSO and an uptime SLA.
Fit
The tool is described as built for maintenance teams and has solution pages for care homes, schools and sports facilities.
Limitations to Consider
Prices are in pounds, not euros, and per paid user, so cost grows with team size. It lacks the real estate, lease and space modules of an IWMS such as Planon. The pages reviewed do not state a hosting region.
Who Should Use FaultFixers
Small and mid-sized UK maintenance teams that want published per-user pricing and quick set-up.
Pros and Cons
Pros
- Published per-user prices
- Free unlimited reporter users
- Free trial and tour
- QR code scanning
- UK company with register number
Cons
- Pounds pricing, per paid user
- No space or lease management
- Hosting region not stated
- SSO only in Enterprise
Alternatives to FaultFixers
Other European facility management (cafm) software worth comparing before you decide:
Granlund Manager
Finland · Property lifecycle software with maintenance, capital planning and ESG modules
CAFM Systems (REDIX)
Austria · Viennese CAFM software for asset, facility and property management
SPARTACUS Facility Management
Germany · German CAFM system in development since 1996 with many FM processes
Facilitor
Netherlands · Dutch FMIS and service management software from Enschede
See all European facility management (cafm) software or compare them directly against Archibus on our alternatives page.
Frequently Asked Questions
The pricing page shows £35 per user per month for Starter and £50 for Professional on monthly billing; Enterprise is on request.
No. Reporter users are free and unlimited.
England and Wales, company number 08328746.