CAFM Explorer
UK CAFM system from Idox covering helpdesk, planned maintenance, assets and finance
Quick Overview
| Company | Idox |
|---|---|
| Category | Facility Management (CAFM) Software |
| Headquarters | Glasgow, United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom |
| Data Location | Not stated on the pages reviewed |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | Yes - on-premises option |
| Main Features | Property and estate management, helpdesk, asset management, finance management, PPM scheduling, compliance tracking, 300+ standard reports |
| Pricing | Not published; demo on request |
| Best For | UK facility teams in public sector, health and education |
| Replaces | Archibus, IBM TRIRIGA, MRI CenterStone |
Detailed Review
Idox says CAFM Explorer has 25+ years of CAFM expertise, more than 300 standard reports and a 7-tier hierarchy for managing buildings across locations and time zones. It lists cloud or on-premises delivery.
The site states Idox operates from UK offices including Glasgow, and calls itself a plc. The legal name of the contracting entity for CAFM Explorer was not confirmed on the pages reviewed.
Modules
Four areas are listed: property, estate and people; helpdesk; asset management with maintenance schedules; and finance management for costs and stock.
Compliance
The vendor focuses on UK building regulations and health and safety, with compliance tracking and PPM scheduling, and says it supports over 40 industry sectors.
Support
Idox says support, implementation and training are provided by a UK-based team.
Limitations to Consider
The product is oriented to UK regulations, so teams elsewhere in Europe get less from the compliance content. No prices are shown, and the exact legal entity was not confirmed on the pages reviewed.
Who Should Use CAFM Explorer
UK public sector, health and education estates teams needing compliance tracking with helpdesk and assets.
Pros and Cons
Pros
- Cloud or on-premises
- 300+ standard reports
- UK-based support
- Helpdesk, assets and finance
- Multi-currency and time zone support stated
Cons
- No published prices
- UK regulation focus
- Contracting entity not confirmed
- Mobile app details thin
Alternatives to CAFM Explorer
Other European facility management (cafm) software worth comparing before you decide:
Granlund Manager
Finland · Property lifecycle software with maintenance, capital planning and ESG modules
CAFM Systems (REDIX)
Austria · Viennese CAFM software for asset, facility and property management
SPARTACUS Facility Management
Germany · German CAFM system in development since 1996 with many FM processes
Facilitor
Netherlands · Dutch FMIS and service management software from Enschede
See all European facility management (cafm) software or compare them directly against Archibus on our alternatives page.
Frequently Asked Questions
Yes, the vendor lists cloud-based or on-premises solutions.
Property and estate, helpdesk, asset management and finance management.
It is built around UK regulations, but the vendor mentions multi-currency and multi-time-zone support.