Cleeng
Amsterdam subscriber management platform for direct-to-consumer media and entertainment brands with churn analytics
Quick Overview
| Company | Cleeng B.V. |
|---|---|
| Category | Subscription Billing Software |
| Headquarters | Amsterdam, Netherlands |
| Founded | 2011 |
| EU Presence | Yes - Netherlands (EU) |
| Data Location | Not stated on the pages checked |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Subscriber management, hosted customer flows (pricing page, sign-up, checkout, account), offers for subscriptions, passes, live events and one-time purchases, Merchant of Record option, ChurnIQ analytics, customer care tools, open APIs and webhooks, 100+ connectors |
| Pricing | Pro: USD 0 up to 10,000 monthly subscribers, then USD 0.39 per subscriber; Enterprise on request |
| Best For | Streaming, publishing and sports brands selling consumer subscriptions |
| Replaces | Zuora, Recurly, Piano |
Detailed Review
Cleeng launched in 2011 as a subscription platform and now sells a subscriber retention suite built on a subscriber management core.
The privacy policy names Cleeng B.V., Reimersbeek 14, Amsterdam, and the customer agreement is governed by Dutch law with arbitration in Amsterdam.
Offers and customer flows
Offers can be subscriptions, passes, live events or one-time purchases, priced per country and currency, with hosted pricing, sign-up, checkout and account pages.
Retention tools
ChurnIQ provides churn analytics and prediction, and a help center and customer care product address support contacts.
Merchant of Record
Cleeng offers a Merchant of Record service where it handles payments and tax, which removes sales-tax work for the brand.
Limitations to Consider
Cleeng is tuned for consumer media subscriptions and fits B2B contract billing poorly; see Younium for that. Prices are in US dollars. Which Cleeng entity acts as Merchant of Record was not verified on the pages checked, so check the order form if that service matters for jurisdiction. Data location is not stated.
Who Should Use Cleeng
Media, sports and entertainment brands that sell consumer subscriptions and want a Dutch vendor.
Pros and Cons
Pros
- Free up to 10,000 subscribers on Pro
- Retention and churn analytics
- Hosted customer flows
- Dutch B.V. and law
- Merchant of Record option
Cons
- Consumer media focus
- Prices in US dollars
- MoR entity not verified
- Data location not stated
Alternatives to Cleeng
Other European subscription billing software worth comparing before you decide:
Frisbii
Germany · Recurring billing and payment platform, formerly Billwerk+
Younium
Sweden · B2B subscription billing from quote to revenue recognition
Fakturia
Germany · Subscription management hosted in a German data centre
Hyperline
France · Usage-based and hybrid billing with quotes and collections
See all European subscription billing software or compare them directly against Zuora on our alternatives page.
Frequently Asked Questions
Pro is listed as USD 0 up to 10,000 monthly subscribers, then USD 0.39 per subscriber. Enterprise is tailored.
Yes, it offers a Merchant of Record option that covers payments and tax.
Dutch law, with arbitration in Amsterdam under the Netherlands Arbitration Institute rules.