Every European social listening tool reviewed
Zagreb, Croatia
Focus €99 per month (€990 per year, 1 topic, 1,000 mentions) / Expand €299 (€2,990 per year, 5 topics, 5,000 mentions) / Command €499 (€4,990 per year, 10 topics, 10,000 mentions) / Custom plan on request; unlimited users on every plan
5-day free trial, no credit card required
Best for: Teams that want published prices and unlimited users
Determ is a media and social monitoring platform from Determ d.o.o. in Zagreb, registered under MB 04514238. Its Terms of Service name the Croatian company and its address, Vukasovićeva ulica in Zagreb, and were last updated on 19 August 2024. The Determ site covers news and social in one product, with sentiment analysis, PR reports, clippings and real-time alerts.
The pricing page is fully visible. Focus costs €99 a month (€990 on annual billing) for one topic and 1,000 mentions, Expand €299 for five topics and 5,000 mentions, and Command €499 for ten topics and 10,000 mentions, each with unlimited users and unlimited keywords. A custom plan covers complex organisations, and a 5-day free trial needs no credit card.
It ranks first here because it combines a European entity, transparent pricing and unlimited seats, which most enterprise suites do not. The limit is mention volume: the entry plan caps at 1,000 mentions, so high-traffic brands move to a custom plan quickly.
What Determ does well
- Croatian company with a full terms page
- All plan prices published
- Unlimited users on every plan
- No credit card needed for the trial
- News and social in one product
Where Determ falls short
- Entry plan limited to one topic and 1,000 mentions
- Data location is not stated on the pages checked
- Monthly billing costs more than annual
- No enterprise price published
Standout feature. It is the only tool here that publishes every plan price and gives unlimited users on all of them.
Nicosia, Cyprus
Starter €29 per month billed annually or €49 monthly (3 topics, 30,000 mentions a month) / Pro €89 annually or €149 monthly (15 topics) / Enterprise €249 annually or €399 monthly
Free trial
Best for: Small teams that want to monitor the web from €29 a month
Awario is run by TechFusion Ltd, registered in Cyprus under HE369193, with its legal address in Nicosia. Its terms describe the contract as concluded between the customer and Techfusion LTD, Republic of Cyprus. The product tracks mentions across X, Facebook, Instagram, Reddit, YouTube, Vimeo, blogs, forums, news and the wider web.
Awario says it crawls over 13 billion web pages daily in addition to network APIs, rather than relying on one third-party data provider. The pricing page lists Starter at €29 a month on annual billing (€49 monthly) for 3 topics and 30,000 new mentions a month, Pro at €89 (€149 monthly) for 15 topics, and Enterprise at €249 (€399 monthly).
It is the cheapest paid option here and suits agencies and small brands. The trade-off is seats, since Starter allows one team member, and the pricing page carries no residency or certification statement.
What Awario does well
- Cheapest paid entry point in the category
- Crawls the web itself as well as using APIs
- Boolean search, PDF and white-label reports
- Free trial
- Prices published on the page
Where Awario falls short
- Starter has one team member
- Cypriot company with no data-location statement on the pages checked
- Fewer enterprise features than Talkwalker or Pulsar
- Monthly billing is about 70% more than annual on Starter
Standout feature. It lists a European paid plan from €29 a month and says it crawls the web itself.
Paris, France
Plans listed on the pricing page, but no amount in the page text
Free trial offered
Best for: Brands that want fast web and social alerts from a French vendor
Mention's terms and conditions say they apply to Agorapulse SAS, registered under number 432 322 964 at 35 boulevard de Sebastopol in Paris, owning the brand Mention. The brand is therefore operated by the same company that makes Agorapulse, the French social media management tool.
The product page promises monitoring of social media and the web in real time across one billion sources, with data going back up to two years. Analysis covers ready-made templates, sentiment analysis and share of voice, and there are engagement and AI tools. Use cases listed are brand management, PR, competitive analysis and crisis management.
The pricing page names plans but its amounts are not in the page text, so no figure is quoted here. It sits third because it is a mature product with a clear French legal home, but price transparency is lower than Determ and Awario.
What Mention does well
- French entity named in the terms
- Real-time web and social monitoring
- Data up to two years back
- Sentiment and share-of-voice metrics
- Backed by an established French company
Where Mention falls short
- No amount in the page text
- Now part of Agorapulse rather than independent
- No data-location statement on the pages checked
- Amounts not visible to compare against Determ or Awario
Standout feature. It combines two years of history with share of voice, and the terms name a Paris company.
Gdansk, Poland
No amount in the page text
Best for: Companies that want listening and customer-service bots in one vendor
SentiOne S.A. is a Polish joint-stock company registered in Gdańsk at ul. Lęborska 3B, with NIP 5252520285 and REGON 145863272. Its website terms name it as the operator and as the data controller for the website.
The platform has two sides. Listen covers social listening, automated reports, online data analytics and crisis prevention. Automate covers chatbots and voicebots with bot analytics, a builder, automated tests and customer-service integrations. Its case studies include AirHelp and Mobile Vikings for listening, and Alior Bank for a voicebot.
The pricing page carries no figure in the page text. SentiOne fits teams that want to join listening with customer care, and ranks fourth because the bot side is a different product from pure listening.
What SentiOne does well
- Polish S.A. with a full legal terms page
- Listening and bots in one platform
- Automated reports and crisis prevention
- Named European enterprise case studies
Where SentiOne falls short
- No amount in the page text
- Bot features add scope that pure listening buyers may not need
- No data-location statement on the pages checked
- Not a listening specialist only
Standout feature. It is the one listening tool here that also builds chatbots and voicebots.
Luxembourg
No amount in the page text
Best for: Enterprise teams that need a large suite and accept the Hootsuite ownership
Talkwalker's enterprise terms define the contracting party by region. For customers in the Americas it is Talkwalker Inc. in Texas, for India, Japan and Asia-Pacific local entities, and for all other customers Talkwalker S.à r.l., 33 avenue John F. Kennedy, Luxembourg, RCS B205483. Those terms apply Luxembourg law to disputes in that case, with the courts of Luxembourg-City.
The ownership caveat is on the page itself: the terms are published on hootsuite.com and refer to Hootsuite service-level and AI terms. A buyer therefore contracts with a Luxembourg company that belongs to a Canadian group, and the terms also name a British Columbia governing law for other regions.
The product covers monitoring, analytics and consumer intelligence across social and media sources. No price appears in the page text, so cost needs a sales conversation. It ranks fifth because it is the broadest suite, but not independent.
What Talkwalker does well
- Luxembourg contracting entity for European customers
- Luxembourg law applies to that contract
- Broad enterprise suite with media and social coverage
- Full entity details in the terms
Where Talkwalker falls short
- Terms hosted by Hootsuite, a non-European group
- No amount in the page text
- Regional entities mean a US or Asian party for other customers
- No data-location statement on the pages checked
Standout feature. Its terms name a Luxembourg company for European customers and say plainly that Hootsuite publishes them.
Evry, France
Custom quote only
Demo on request
Best for: Institutions and agencies that want crisis and reputation monitoring
Visibrain SA publishes a complete legal notice: registered office at 9 rue Charles Fourier in Evry, Trade and Companies Register Evry B 533 569 604, share capital €118,910. The site offers English and French and serves brands, institutions and local authorities, and agencies.
Its use cases are reputation management, crisis communication, leadership advocacy, trend research, influencer identification, campaign tracking, competitive intelligence and cyber threat and OSINT monitoring. A customer story for LVMH is featured.
There is no public price: the pricing page asks for details and promises a tailor-made, customised offer. That puts Visibrain in the enterprise group, ranked sixth because the buying process is slower than for tools with listed prices.
What Visibrain does well
- French company with a full legal notice
- Strong crisis and institutional focus
- Cyber threat and OSINT monitoring
- Bilingual English and French site
Where Visibrain falls short
- Custom quote only
- No self-serve plan
- No data-location statement on the pages checked
- Heavier fit for small brands
Standout feature. It is the one listening tool here with a dedicated cyber threat and OSINT use case.
Eindhoven, Netherlands
Essential from €249 per month / Growth from €299 / Pro from €349; final price depends on users, accounts, search filters and reports
Demo on request
Best for: Dutch and Spanish organisations that want listening, webcare and publishing together
Coosto's footer shows a Dutch company number (COC 58880771) and VAT number NL853221510B01, with offices in Eindhoven and Alicante. Its service terms version 2026-06 define Coosto as Coosto B.V., Coosto Spain SL and affiliated companies, so a customer may contract with either.
The platform has Listen, Engage, Publish and Report modules, plus an EmotionAI feature and a Sales Signals product. The pricing page lists Essential from €249 a month, Growth from €299 and Pro from €349, with final price set by the number of users, accounts, saved search filters, reports and integrations.
It ranks seventh because it is a combined webcare and publishing platform rather than a pure listening tool, and the entry price is higher than Determ or Awario.
What Coosto does well
- Dutch company with a published number
- Three plans with listed starting prices
- Listening, engagement and publishing in one tool
- Offices in the Netherlands and Spain
Where Coosto falls short
- Entry plan from €249 a month
- Final price depends on usage
- Service terms also name a Spanish entity
- No data-location statement on the pages checked
Standout feature. It joins listening, webcare and publishing in a single Dutch platform with listed starting prices.
London, United Kingdom
No amount in the page text
Best for: Research and insight teams studying audiences, not just mentions
Pulsar's terms name Fenix Media Limited trading as Pulsar, a company registered in England and Wales with number 04378213 and registered office at Northburgh House, 10 Northburgh Street, London. It is the one United Kingdom entity here, so it sits outside the EU.
The platform presents itself as audience intelligence that goes beyond social listening and media monitoring, studying how communities engage with the same topic. Product names include TRAC, CORE, TRENDS, CLEAR and Crisis Oracle, plus narrative analysis.
No price is shown in the page text and the model is a sales conversation. It ranks eighth because it suits researchers rather than small teams, and because the UK is outside EU law.
What Pulsar does well
- Audience and narrative analysis beyond mention counts
- Named company with registration number
- Distinct crisis and trends products
- Suits research and insight teams
Where Pulsar falls short
- UK entity, not EU
- No amount in the page text
- Contracting entity for EU customers not checked separately
- Overkill for simple brand monitoring
Standout feature. It frames listening as audience intelligence, with narrative analysis as a core product.
Berlin, Germany
Free trial offered; plan prices not in the page text
Free trial
Best for: Marketers who benchmark any public profile from a German vendor
Fanpage Karma is run by uphill GmbH, Oranienstraße in Berlin, HRB 123671 B, with managing directors named in the imprint. The terms also name uphill GmbH as the contracting party.
The product is social analytics first, with Analytics, Engage and Publish modules and a Monitoring and Discovery section, plus influencer search. Segments listed include SMEs, agencies, franchises, public sector, media and education.
Plan prices are not in the page text, so none is quoted. It ranks ninth in a listening category because monitoring is one module of a wider social analytics platform.
What Fanpage Karma does well
- German GmbH with a full imprint
- Monitoring alongside analytics and publishing
- Free trial
- Influencer discovery included
Where Fanpage Karma falls short
- Listening is one module, not the focus
- Plan prices not in the page text
- No data-location statement on the pages checked
- Less depth than dedicated listening suites
Standout feature. It treats monitoring as part of a Berlin analytics and publishing suite.
Bucharest, Romania
Adapt $82 per month (20 profiles, 1 seat) / Optimize $124 (30 profiles, 2 seats) / Predict $199 (40 profiles, 5 seats) on the yearly toggle; Enterprise on request
14-day free trial
Best for: Teams benchmarking competitors across social networks
Socialinsider's terms name Code Path S.R.L., headquartered in Bucharest with tax code 36426318 and registered with the Trade Register. The agreement is between Code Path and the customer.
It is a benchmarking and analytics platform covering TikTok, Instagram, LinkedIn, Facebook and YouTube, with competitor comparison and benchmark reports. The pricing page lists Adapt at $82 a month for up to 20 social accounts and 1 seat, Optimize at $124 for 30 accounts and 2 seats, and Predict at $199 for 40 accounts and 5 seats, with a 14-day free trial.
It ranks tenth because it measures profiles rather than listening to open web conversations, and prices are in US dollars.
What Socialinsider does well
- Romanian company named in the terms
- Plan prices published
- 14-day free trial
- Competitor benchmarking across five networks
Where Socialinsider falls short
- Not open-web listening
- Priced in US dollars
- Few seats on lower plans
- No data-location statement on the pages checked
Standout feature. It benchmarks competitor profiles on five networks, with prices published.
Berlin, Germany
Free searches, no registration required
No trial needed
Best for: A quick free check of public mentions
Social Searcher's privacy page names A1 Social Searcher GmbH, Rosenthaler Straße 72A, Berlin, Commercial Register HRB 33452, with a managing director listed. The about page describes it as a lightweight public search tool launched in 2011 as a personal project.
The tool offers unlimited free searches with no registration, across posts, profiles and images, and says it has no tracking or data collection. The about page also says it leverages embedded Google search technology and does not use social network APIs.
That makes it useful for a quick look and unsuited to serious monitoring: no alerts, reports or sentiment are described. It ranks last for that reason.
What Social Searcher does well
- Free with no registration
- Berlin GmbH with a commercial register number
- States no tracking or data collection
- Unlimited searches
Where Social Searcher falls short
- A light search, not a platform
- Relies on embedded Google search results
- No alerts or reports described
- Not suited to business monitoring
Standout feature. It is the only free, no-registration option here, from a Berlin GmbH.
