Uptrends
Uptime, browser, transaction and API monitoring from a vendor with Dutch roots, now part of ITRS Group in London
Quick Overview
| Company | ITRS Group Limited (Uptrends) |
|---|---|
| Category | Uptime Monitoring Software |
| Headquarters | London (offices in Alphen aan den Rijn, Erkrath and Saint-Cyprien), United Kingdom |
| Founded | Not stated |
| EU Presence | Yes - United Kingdom (UK), offices in the Netherlands, Germany and France |
| Data Location | US and EU checkpoint regions; storage location not stated on the pages read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No (checkpoints can be placed inside your firewall on the Enterprise plan) |
| Main Features | Uptime checks, browser checks in Chrome and Edge, multi-step transaction checks, chained API checks, public status pages, SLA monitoring, waterfall charts, RUM add-on, Terraform and OpenTelemetry on Enterprise |
| Pricing | 30-day trial with Enterprise access; Core from $42 a month and Pro from $60 a month on the pricing page (annual billing carries a 10% discount); Enterprise custom |
| Best For | Operations and SRE teams that need scripted web and API checks from many regions |
| Replaces | Pingdom |
Detailed Review
Uptrends covers the part of monitoring that Pingdom users know: a request from outside, repeated on a schedule, with an alert when it fails. Beyond plain uptime it runs browser checks in current Chrome and Edge, multi-step transactions such as logins and checkouts, and chained API calls with assertions.
The company page now sits under ITRS Group, whose legal pages name ITRS Group Limited of London as the data controller and English law as the law of its supplier terms. The Uptrends contact page still lists offices in Alphen aan den Rijn in the Netherlands, Erkrath in Germany and Saint-Cyprien in France, next to a US contact line.
Checks and plans
The pricing page divides the product into Core, Pro and Enterprise. Core offers 2-minute uptime checks, 10-minute browser checks, 10 public status pages and 10 users from US and EU checkpoint regions. Pro adds 1-minute uptime and API checks, transaction checks, SLA monitoring and unlimited status pages with more than 230 multi-select checkpoints.
Enterprise adds 30-second uptime and API checks, monitoring from inside your firewall, Terraform, OpenTelemetry, SSO and SCIM. Extra checks are bought with credits that the page says never expire.
Where it fits
The product targets teams whose pages and APIs matter commercially and who need to see regional differences, ISP problems or broken multi-step journeys. A solo developer who needs five-minute pings will find a lighter fit in UptimeRobot or updown.io, while code-first teams may prefer Checkly.
Data and contracts
The terms linked from ITRS are written for the group, and they define the supplier as ITRS Group Limited or an affiliate named in the order form. The English-law clause applies to the contract. Self-service customers should confirm on the order which entity signs, and ask where results are stored, because the pages we read name checkpoint regions but not the storage location.
Limitations to Consider
Prices are shown in dollars and the page gives two numbers per plan without saying clearly which applies to monthly or annual billing. The supplier in the group terms can be an affiliate named in the order form, so the signing entity should be confirmed. Storage location of results is not stated on the pages read, and several features sit on Pro or Enterprise only. For simple uptime pings, Oh Dear or Hyperping are lighter.
Who Should Use Uptrends
IT operations and SRE teams that want one vendor for uptime, browser, transaction and API checks from many locations and can handle a group-level contract.
Pros and Cons
Pros
- Browser, transaction and API checks beside plain uptime
- US and EU checkpoint regions, 230+ checkpoints on Pro
- Unlimited public status pages on Pro
- Terraform and OpenTelemetry on Enterprise
- 30-day trial with full Enterprise access
Cons
- Dollar prices with unclear monthly or annual basis
- Contract sits with a group, with affiliates possible
- Storage location not stated on pages read
- Key features locked to Pro and Enterprise
Alternatives to Uptrends
Other European uptime monitoring software worth comparing before you decide:
Oh Dear
Belgium · Belgian uptime, SSL and broken-link monitor built by developers
Hyperping
France · French uptime checks, status pages and on-call in one account
updown.io
France · Pay-per-check uptime monitoring with no subscription, run by one person
Phare
Estonia · Estonian uptime monitoring and status pages on usage-based pricing
See all European uptime monitoring software or compare them directly against Pingdom on our alternatives page.
Frequently Asked Questions
The product has Dutch roots and a Dutch office on its contact page, but the legal pages of ITRS Group name ITRS Group Limited of London as the data controller and its supplier terms select the law of England and Wales.
The Core plan offers a choice of US and EU checkpoint regions, and Pro adds more than 230 multi-select checkpoints, so you can restrict tests to regions you choose.
Both run synthetic checks from outside. Uptrends lists browser, transaction and API checks, status pages and Terraform on its plans, and offers a 30-day trial. Compare the check interval and location count for your needs.