Syncron
Stockholm-headquartered aftermarket software for equipment makers: service parts planning, dealer inventory and parts pricing
Quick Overview
| Company | Syncron Holding AB |
|---|---|
| Category | Demand Planning Software |
| Headquarters | Stockholm, Sweden |
| Founded | Not stated |
| EU Presence | Yes - Sweden (EU) |
| Data Location | Not stated on the pages read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | Not stated on vendor pages |
| Main Features | Service parts planning, retail inventory management for dealers, service parts pricing, warranty management, service contracts, mid-market Inventory IQ and Price IQ |
| Pricing | Not published; demo on request |
| Best For | Equipment, automotive and truck makers planning spare parts across dealers and warehouses |
| Replaces | Kinaxis, SAP IBP |
Detailed Review
Syncron's niche is the aftermarket. Its home page organises solutions into inventory (retail inventory management, service parts planning), pricing, warranty and service contracts, with mid-market products called Price IQ and Inventory IQ.
The privacy policy names Syncron Holding AB, Stockholm, as data controller and lists group companies in Germany, the UK, Italy and Poland as well as Syncron Inc. and subsidiaries in India and Japan.
Parts demand is its own problem
Spare parts demand is slow-moving and intermittent, which makes it a poor fit for planning tools built around fast retail volumes. Syncron's service parts planning product addresses stocking efficiency across the network, while retail inventory management addresses dealer and distributor stocking.
Industries named
The site lists agriculture, construction and mining, automotive, bus and trucking, and dealers and distributors, with customer logos such as AGCO, CLAAS, Trimble and Caterpillar on the home page.
Group structure
The privacy policy says personal data may be shared with group entities outside the EU, including Syncron Inc., and names business partners including Amazon, so a procurement review should read the data processing addendum published on the legal page.
Limitations to Consider
Syncron is specialised: if your demand is in retail or consumer goods, RELEX or Intuendi are better matched. No prices are published and the hosting region is not stated on the pages read. The group includes United States, Indian and Japanese entities that may process data, according to the privacy policy.
Who Should Use Syncron
Equipment, truck and automotive manufacturers that need spare-parts stocking, dealer inventory and parts pricing handled together.
Pros and Cons
Pros
- Built specifically for service parts and aftermarket
- Planning, pricing and warranty from one vendor
- Mid-market products for smaller OEMs
- Swedish holding company named as controller
- Published data processing addendum
Cons
- Narrow fit outside the aftermarket
- No published pricing
- Group entities outside the EU may process data
- Hosting region not stated
Alternatives to Syncron
Other European demand planning software worth comparing before you decide:
RELEX Solutions
Finland · Retail and supply chain planning platform from Helsinki
ToolsGroup
Netherlands · Probabilistic demand forecasting and inventory optimisation, Italian roots
OMP
Belgium · Unison Planning platform with demand, supply and S&OP modules
Lokad
France · Quantitative supply chain decisions programmed in a custom language
See all European demand planning software or compare them directly against Kinaxis on our alternatives page.
Frequently Asked Questions
Its site gives Syncron AB, Ostra Jarnvagsgatan 27, Stockholm as global headquarters.
No. It targets service parts, dealer inventory and parts pricing for equipment makers.
No pricing page was found.