Surfroam
Estonian travel SIM and eSIM provider that bills per kilobyte from a balance that does not expire
Quick Overview
| Company | Telecomer OÜ |
|---|---|
| Category | eSIM Providers for Travel |
| Headquarters | Tallinn, Estonia |
| Founded | 2016 |
| EU Presence | Yes - Estonia (EU) |
| Data Location | Not stated on the pages reviewed |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Per-KB billing, one balance across SIMs and eSIMs, ULTRA, PLUS and GLOBAL plans, hotspot, family and team sub-accounts, free replacement |
| Pricing | Initial credit from EUR 5 (PLUS), EUR 15 (ULTRA) and EUR 25 (GLOBAL eSIM); per-country rates on the site |
| Best For | Frequent travellers who prefer a balance over fixed packs |
| Replaces | Airalo, Nomad, GigSky |
Detailed Review
Surfroam works like a prepaid account rather than a shop of packs. You top up a balance, pick countries and days or gigabytes in a calculator, and the SIM or eSIM draws from that balance per kilobyte at the rate of the country you are in.
The legal notice names Telecomer OÜ in Tallinn, with an Estonian registry code and a mobile operator licence number, as the entity operating the website, app and connectivity service.
Balance instead of packs
The site states that the SIM or eSIM never expires, that unused balance stays on the account and that plans can be switched for free. Its calculator assumes one day equals 300 MB when it suggests how much credit to buy, which you can adjust to your own usage.
Several SIMs and eSIMs can sit under one account, and funds can be moved between them, which suits families or small teams.
Three plan tiers
ULTRA aims at the lowest rates for one trip and lasts 30 days, extendable by 30 days with each top-up. PLUS is the frequent-traveller option with a lifetime balance and an annual top-up, and GLOBAL covers 220+ countries and uses several IMSI profiles.
The site says ULTRA and PLUS cover 190+ countries and that a GLOBAL profile is issued if PLUS does not cover your next destination.
Entity and legal basis
Telecomer OÜ is named as the contracting entity unless a different one appears at checkout or on the invoice. For a buyer who wants an EU counterparty for complaints, that is a clear statement, and it is easier to act on than a brand name without a company behind it.
Limitations to Consider
Per-kilobyte billing makes the final cost harder to predict than a flat daily price, and heavy video use in an expensive country can drain a balance quickly. Credit tiers start at EUR 5 to EUR 50, so it is not the cheapest entry for a one-off weekend. For flat unlimited day plans, Holafly is a closer fit. The pages reviewed did not state where customer data is stored.
Who Should Use Surfroam
Travellers who cross several countries a year and want one account whose balance carries over, and who want an Estonian company as counterparty.
Pros and Cons
Pros
- Balance does not expire on the SIM or eSIM
- Per-KB billing means no unused packs
- Estonian operator named in the legal notice
- One account for several SIMs and eSIMs
- Free plan switching
Cons
- Cost per trip is harder to predict
- Minimum initial credit of EUR 5 to EUR 50
- No voice-number product described on the page reviewed
- Data location not stated
Alternatives to Surfroam
Other European esim providers for travel worth comparing before you decide:
TravelSim
Estonia · Roaming SIM and eSIM service from a Tallinn operator
Sim Local
Ireland · Dublin-founded travel eSIM retailer with airport stores and an app
Ye-sim
Switzerland · Swiss-run eSIM service with daily-rate country plans and pay as you go
esim.net
United Kingdom · London seller of voice-and-data travel eSIMs on UK and EU carriers
See all European esim providers for travel or compare them directly against Airalo on our alternatives page.
Frequently Asked Questions
The site says the eSIM and SIM never expire and that the balance stays on the account. The ULTRA plan is the exception, as it runs for 30 days and can be extended by 30 days with each top-up.
Per kilobyte from a prepaid balance, at a rate that depends on the country you are in. There are no packages or daily limits.
Telecomer OÜ, registered in Tallinn, Estonia, unless a different entity is shown at checkout, on the invoice or in the order confirmation.