SpeakUp
Dutch whistleblowing platform running since 2004, used by IKEA, BMW and Electrolux among 700+ customers
Quick Overview
| Company | People Intouch B.V. |
|---|---|
| Category | Whistleblowing Software |
| Headquarters | Amsterdam, Netherlands |
| Founded | 2004 (as People Intouch) |
| EU Presence | EU (Netherlands) |
| Open Source | Not stated; closed-source SaaS |
| Compliance | ISO 27001, ISO 27701, SOC 2 Type II / ISAE 3000 (audited quarterly), TISAX |
| Pricing | Quote only, sold through a demo request |
| Free Option | No free tier stated; quote-only |
| Replaces | NAVEX EthicsPoint, Convercent, Vault Platform |
Detailed Review
SpeakUp, formerly known as People Intouch, has run whistleblowing programmes since 2004 from Amsterdam, longer than any other vendor in this category, and counts Electrolux, Daimler, IKEA and BMW among its more than 700 customers. Reports can arrive through a web form requiring no login, an AI-powered voice agent, a phone hotline with local numbers, or iOS and Android apps, all landing in one case file.
Certification is thorough: ISO 27001, ISO 27701, SOC 2 Type II and ISAE 3000 (audited quarterly), and TISAX, and the platform supports the EU Whistleblower Directive alongside GDPR, the German Supply Chain Act (LkSG), DORA and NIS2. SpeakUp claims a 49% average reporter check-back rate, a vendor-reported figure rather than an independently audited one, which it describes as the highest in the market.
The company does not publish prices anywhere, so a demo call is the only way to see a number. For an organisation that wants the most established vendor in this category with the broadest certification list, that trade-off is a reasonable one.
What SpeakUp does well
- Operating since 2004 — the longest-running vendor in this category
- Multi-channel intake: web form, AI voice agent, phone hotline and mobile apps in one case file
- Extensive certification: ISO 27001, ISO 27701, SOC 2 Type II/ISAE 3000, TISAX
- 700+ customers including Electrolux, Daimler, IKEA and BMW
Where SpeakUp falls short
- No published pricing anywhere; budgeting requires a demo call
- The claimed 49% reporter check-back rate is a vendor figure, not independently audited
- Offices in Amsterdam, Bengaluru and New York mean some support and development sits outside the EU
Standout feature. Multi-channel intake unified in one case file: web, AI voice agent, phone and mobile app all feed the same record, with 20+ years of operating history behind it.
Pros and Cons
Pros
- Operating since 2004 — the longest-running vendor in this category
- Multi-channel intake: web form, AI voice agent, phone hotline and mobile apps in one case file
- Extensive certification: ISO 27001, ISO 27701, SOC 2 Type II/ISAE 3000, TISAX
- 700+ customers including Electrolux, Daimler, IKEA and BMW
Cons
- No published pricing anywhere; budgeting requires a demo call
- The claimed 49% reporter check-back rate is a vendor figure, not independently audited
- Offices in Amsterdam, Bengaluru and New York mean some support and development sits outside the EU
Alternatives to SpeakUp
Frequently Asked Questions
What is SpeakUp?
SpeakUp is dutch whistleblowing platform running since 2004, used by IKEA, BMW and Electrolux among 700+ customers.
Where is SpeakUp based?
SpeakUp is operated by People Intouch B.V., based in Amsterdam, Netherlands, which places it under EU (Netherlands) law.
What does SpeakUp cost?
Quote only, sold through a demo request.
Who is SpeakUp best for?
Multi-channel intake unified in one case file: web, AI voice agent, phone and mobile app all feed the same record, with 20+ years of operating history behind it.
Is SpeakUp a good alternative to NAVEX EthicsPoint and Convercent?
SpeakUp is built as a European alternative to US-based whistleblowing and compliance-hotline tools like NAVEX EthicsPoint and Convercent. It will not be a like-for-like feature match in every respect, so check the review above for where it genuinely differs before switching.
How does SpeakUp compare to other Whistleblowing Software tools?
SpeakUp is one of several European Whistleblowing Software tools covered on this site. See the full Whistleblowing Software category page for how it ranks against its closest European competitors.