Mailtrack
Barcelona add-on for read receipts and follow-up reminders in Gmail
Summary table
| Company | MAILSUITE S.L. |
|---|---|
| Category | Email Client Apps |
| Headquarters | Barcelona, Spain |
| Founded | Not stated |
| EU Presence | Yes - Spain (EU) |
| Data Location | not stated on the pages we read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Unlimited email tracking, follow-up reminders, email analytics, mass email and mail merge, templates, video messages, document tracking, CRM for Gmail |
| Pricing | see website (plan prices did not render in the text we read; VAT is included in the prices according to the terms) |
| Best For | Gmail users who mainly want Superhuman's read statuses and reminders |
| Replaces | Superhuman |
Full review
Mailtrack is the email tracking product of MAILSUITE S.L., whose registered office is calle Córcega 301, ático 2ª, 08008 Barcelona, Spain. The terms are governed by Spanish law, with disputes brought before the courts of Barcelona.
The home page lists Mailtrack for Chrome, Android, iPhone, the Gmail app and your organisation, plus Mailsuite for Outlook. The tools it names cover tracking, follow-up reminders, outreach, document sharing and a Gmail CRM.
Email tracking and follow-up reminders
The pricing page lists unlimited email tracking with full details on when and how often emails are opened. The features menu also names Follow-up Reminders and Email Analytics.
Outreach tools include mass email, mail merge, templates and video messages. These cover part of what Superhuman users rely on for sales and outreach.
Documents and CRM around the inbox
Mailsuite adds document sharing, document tracking, confidential watermarks and signature requests. A CRM for Gmail sits in the same menu.
The privacy page names MAILSUITE S.L. as data controller and states the service is not affiliated with Google or Microsoft.
Mailtrack compared with Superhuman
Superhuman is a full email client. Mailtrack adds read statuses and reminders to an inbox you already use, so it covers one slice of the Superhuman feature set.
The plan prices did not appear in the text we read, so cost against Superhuman's $25 USD per member per month cannot be compared here.
Where it falls short
Mailtrack is an add-on, not an email client, so it has no snooze, split inbox or keyboard-led design of its own. Plan prices did not render in the text we read, and the data location is not stated. Tracking depends on tracking pixels, which some recipients block. Gmail itself stays a US service. For a Berlin alternative with a public price list see Mailbutler.
Who Mailtrack fits
Gmail and Outlook users who want read tracking and follow-up reminders from a Spanish company and do not need a replacement email client.
Advantages and drawbacks
Pros
- Legal entity and Barcelona address published in the terms
- Unlimited email tracking listed
- Follow-up reminders, mail merge and templates
- Works as Chrome extension, mobile app, Gmail add-on and Outlook add-in
- Spanish law and Barcelona courts in the terms
Cons
- Not an email client
- Plan prices not visible in the text we read
- Data location not stated on the pages we read
- Tracking pixels can be blocked by recipients
Pros and Cons
Pros
- Legal entity and Barcelona address published in the terms
- Unlimited email tracking listed
- Follow-up reminders, mail merge and templates
- Works as Chrome extension, mobile app, Gmail add-on and Outlook add-in
- Spanish law and Barcelona courts in the terms
Cons
- It adds to a client and does not replace one
- Plan prices are missing from the text we read
- The pages we read leave the data location open
- Recipients who block tracking pixels hide the read status
Alternatives to Mailtrack
More European email client apps you can weigh against it:
See all European email client apps or compare them directly against Superhuman on our alternatives page.
Common questions
For one part of it. Mailtrack by MAILSUITE S.L. in Barcelona adds email tracking and follow-up reminders to Gmail and Outlook, but it is not a full email client.
Yes. The Mailtrack site lists Mailsuite for Outlook as an add-in, next to the Chrome extension, Android app, iPhone app and Gmail add-on.
The terms name MAILSUITE S.L. with its registered office at calle Córcega 301 in Barcelona, Spain, as owner of the website and the Mailsuite service.