Helppier
Porto no-code user-onboarding tool with product tours, hotspots, tooltips and NPS, priced by monthly active users
Quick Overview
| Company | Helppier |
|---|---|
| Category | Digital Adoption Platform Software |
| Headquarters | Porto, Portugal |
| EU Presence | EU (Portugal) |
| Data Location | Data stored in the EU, according to its privacy policy |
| Open Source | No |
| Pricing | Standard from USD 49 a month (1,000 MAU) to USD 299 a month (50,000 MAU); Tailor Made on request |
| Free Option | 14-day free trial |
| Replaces | Appcues, Userpilot, UserGuiding |
Detailed Review
Helppier is built in Porto, Portugal, and its terms are governed by Portuguese law. Its privacy policy states that all collected data is located in Europe and stored in the EU.
The pages we reviewed give the owner only as "Helppier Lta." with no registration number, so the full legal entity is unverified and should be confirmed in contract negotiations. Portuguese law and EU storage are both stated, which is useful, but the missing registration number means procurement teams will need to ask who the contracting company is.
The product is a no-code editor for product tours, hotspots, contextual tooltips, popups, banners, welcome messages and NPS surveys, with a template library and analytics.
Its home page does not mention checklists, which are standard at Product Fruits, Jimo and Produktly, so check whether your onboarding design depends on them. The scope is deliberately narrow, which keeps the product simple to learn, and the template library gives small teams a starting point rather than a blank canvas. Compared with Jimo or Produktly the list of widget types is shorter, so check that the formats you need are present.
Standard pricing is published by MAU, from USD 49 a month for 1,000 MAU to USD 299 a month for 50,000 MAU, with two months free on yearly billing and a 14-day trial.
A Tailor Made plan prices by MAU or by guide plays, which suits low-frequency guidance. It is the plainest tool of the five published-price vendors. It ranks tenth because of that narrower scope and the entity gap, in a category where five rivals publish prices and several publish richer feature sets.
What Helppier does well
- Portuguese law and EU data storage stated on its own pages
- Published MAU-based prices from USD 49 a month
- Two months free on yearly billing
- Pay-per-guide-play option on the custom plan
Where Helppier falls short
- Legal entity name and registration number not shown
- Prices are in dollars
- No checklists mentioned on its home page
- No permanent free plan; the trial ends after 14 days
Standout feature. A plain, MAU-priced onboarding tool from Porto with EU data storage and a no-code editor.
Pros and Cons
Pros
- Portuguese law and EU data storage stated on its own pages
- Published MAU-based prices from USD 49 a month
- Two months free on yearly billing
- Pay-per-guide-play option on the custom plan
Cons
- Legal entity name and registration number not shown
- Prices are in dollars
- No checklists mentioned on its home page
- No permanent free plan; the trial ends after 14 days
Alternatives to Helppier
Frequently Asked Questions
What is Helppier?
Helppier is built in Porto, Portugal, and its terms are governed by Portuguese law. Its privacy policy states that all collected data is located in Europe and stored in the EU.
The pages we reviewed give the owner only as "Helppier Lta." with no registration number, so the full legal entity is unverified and should be confirmed in contract negotiations. Portuguese law and EU storage are both stated, which is useful, but the missing registration number means procurement teams will need to ask who the contracting company is.
Where is Helppier based?
Helppier operates from Porto, Portugal, which places it under EU (Portugal).
What does Helppier cost?
Standard from USD 49 a month (1,000 MAU) to USD 299 a month (50,000 MAU); Tailor Made on request. 14-day free trial.
Who is Helppier best for?
Small teams wanting simple tours and MAU pricing. A plain, MAU-priced onboarding tool from Porto with EU data storage and a no-code editor.
What are the drawbacks of Helppier?
Legal entity name and registration number not shown. Prices are in dollars. No checklists mentioned on its home page. No permanent free plan; the trial ends after 14 days.
Is Helppier a good alternative to Appcues?
Helppier is built as a European alternative to Appcues: Porto no-code user-onboarding tool with product tours, hotspots, tooltips and NPS, priced by monthly active users. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
How does Helppier compare to other Digital Adoption Platform Software?
Helppier is one of several European Digital Adoption Platform Software we cover. It is most often compared with Appcues, Userpilot, UserGuiding.