Citymapper
London transit-navigation app comparing bus, train, cycling and walking routes across major cities
Quick Overview
| Company | Citymapper Limited |
|---|---|
| Category | Maps & Navigation |
| Headquarters | London, United Kingdom |
| EU Presence | United Kingdom (adequacy decision, outside the EEA) |
| Open Source | No |
| Pricing | Free app; Citymapper CLUB, formerly a paid membership tier, was made available to everyone for free (per a citymapper.com/news announcement) |
| Replaces | Google Maps, Apple Maps, Moovit |
Detailed Review
Citymapper is the transit specialist this category was missing: real-time public transport directions with bus, train, cycling, walking and taxi options compared side by side, aimed squarely at the daily commute rather than the road trip or the hiking trail. Where HERE WeGo compares modes as part of a broader offline-capable app, Citymapper is built around one problem — getting across a city right now — for a list of major cities rather than full country coverage.
Citymapper Limited is registered in London (company number 07370388), under UK jurisdiction, which sits outside the EEA on an adequacy decision like HERE's Norwegian neighbour SuperOffice sits inside it — a different flavour of European, not a non-European one.
Citymapper CLUB, formerly a separate paid membership tier, was made free for everyone, according to the company's own announcement, so the app is now free end to end. The trade-off is coverage: Citymapper works brilliantly in the cities it supports and is simply not present in the many smaller towns OpenStreetMap-based apps cover everywhere.
What Citymapper does well
- Real-time multi-modal transit directions in one view
- CLUB premium features now free for everyone
- Purpose-built for city commuting, not adapted from driving
- UK company, London-registered, adequacy-decision jurisdiction
- Free app end to end
Where Citymapper falls short
- Limited to a list of major cities, not full country coverage
- No offline mode comparable to HERE WeGo or Organic Maps
- Not built on OpenStreetMap, so it sits apart from most of this grid
- No certification published
Standout feature. One screen comparing bus, train, cycling and walking in real time — built for the commute this category otherwise assumes is a drive.
Pros and Cons
Pros
- Real-time multi-modal transit directions in one view
- CLUB premium features now free for everyone
- Purpose-built for city commuting, not adapted from driving
- UK company, London-registered, adequacy-decision jurisdiction
- Free app end to end
Cons
- Limited to a list of major cities, not full country coverage
- No offline mode comparable to HERE WeGo or Organic Maps
- Not built on OpenStreetMap, so it sits apart from most of this grid
- No certification published
Alternatives to Citymapper
Frequently Asked Questions
What is Citymapper?
Citymapper is the transit specialist this category was missing: real-time public transport directions with bus, train, cycling, walking and taxi options compared side by side, aimed squarely at the daily commute rather than the road trip or the hiking trail. Where HERE WeGo compares modes as part of a broader offline-capable app, Citymapper is built around one problem — getting across a city right now — for a list of major cities rather than full country coverage.
Where is Citymapper based?
Citymapper operates from London, United Kingdom, which places it under United Kingdom (adequacy decision, outside the EEA).
What does Citymapper cost?
Free app; Citymapper CLUB, formerly a paid membership tier, was made available to everyone for free (per a citymapper.com/news announcement).
Who is Citymapper best for?
City dwellers comparing transit options in real time. One screen comparing bus, train, cycling and walking in real time — built for the commute this category otherwise assumes is a drive.
What are the drawbacks of Citymapper?
Limited to a list of major cities, not full country coverage. No offline mode comparable to HERE WeGo or Organic Maps. Not built on OpenStreetMap, so it sits apart from most of this grid. No certification published.