ChipSoft
The hospital system most Dutch hospitals run on - European alternative based in Netherlands
Quick Overview
| Company | ChipSoft |
|---|---|
| Category | Healthcare & EHR Software |
| Headquarters | Amsterdam, Netherlands |
| EU/European | Yes - Netherlands |
| GDPR Compliant | Yes |
| Main Features | HiX hospital system, Integrated patient portal, Dutch & Belgian hospitals |
| Pricing | Enterprise licence and services |
| Best For | Hospitals in the Netherlands and Belgium |
| Replaces | Epic, Oracle Health |
Detailed Review
ChipSoft builds HiX, the hospital information system used by the large majority of Dutch hospitals and a growing number of Belgian ones — an integrated electronic patient record covering clinical, administrative and financial processes in one system.
What Makes ChipSoft Stand Out
ChipSoft's position is that HiX is one system rather than a suite of integrated products. For a hospital, that removes the interface layer where most clinical IT projects lose their money and their timelines — and it is the main reason Epic has made limited headway in the Dutch market.
What the System Covers
Integrated electronic patient record with clinical documentation, order entry and results, operating theatre and outpatient planning, medication and pharmacy, billing and administration, plus a patient portal and mobile apps.
Health Data, the GDPR and National Rules
ChipSoft is headquartered in Amsterdam and builds specifically for the Dutch and Belgian healthcare systems — their funding models, coding standards and reporting duties. That local fit is decisive in a market where the software has to speak the national billing language.
Health data is special category data under Article 9 of the GDPR, and member states layer national health legislation on top — certified hosting in France, the Telematikinfrastruktur in Germany, regional procurement rules in the Nordics. That stack is why healthcare is one of the few software markets where European vendors still lead their home markets outright.
Pricing
Enterprise licensing with implementation and support services, contracted per hospital rather than published.
ChipSoft vs Epic and the US Vendors
Against Epic, Oracle Health, the European systems win on fit rather than on scale. National billing codes, e-prescription infrastructure, funding streams and reporting duties are the product in this category — and an American system has to be reimplemented into each of them, at a cost European health systems have repeatedly found unaffordable.
Who Should Use ChipSoft
ChipSoft suits hospitals in the Netherlands and Belgium, where HiX is effectively the reference system.
Pros and Cons
Pros
- One integrated system rather than an interfaced suite
- Dominant installed base in Dutch hospitals
- Built for Dutch and Belgian funding and coding
- Patient portal and mobile apps included
- Amsterdam-based, national market focus
Cons
- Effectively limited to the Netherlands and Belgium
- Large implementation programme
- Market dominance limits competitive pressure
- Pricing not published
Alternatives to ChipSoft
Looking for other European healthcare systems? Here are the alternatives worth comparing:
Frequently Asked Questions
ChipSoft is based in Netherlands and operates under European data-protection rules including the GDPR. Health data is special category data under Article 9, with national health legislation on top of it, and European vendors are built inside that regime.
ChipSoft is based in Netherlands. In healthcare the vendor's country matters twice over: for data protection, and because national health infrastructure is something a system has to be designed into rather than integrated with later.
Integrated electronic patient record with clinical documentation, order entry and results, operating theatre and outpatient planning, medication and pharmacy, billing and administration, plus a patient portal and mobile apps.
Enterprise licensing with implementation and support services, contracted per hospital rather than published.
ChipSoft is a European alternative to Epic, Oracle Health, built around national billing codes, prescription infrastructure and reporting duties rather than adapted to them.
Most European health IT vendors expand by national system rather than by seat, because each country's rules are a separate implementation. Check which national markets the vendor is certified and connected in before assuming a deployment elsewhere is a configuration exercise.
ChipSoft is built as a European alternative to Epic: The hospital system most Dutch hospitals run on. It will not be a like-for-like feature match in every respect, so check the review above for where the two genuinely differ before switching.
ChipSoft is one of several European Healthcare & EHR Software covered on this site. See the full Healthcare & EHR Software category page for how it ranks against its closest European competitors.