Billetweb
French self-service ticketing with a public per-ticket price, published by Trustweb SASU in Paris
At a glance
| Company | Trustweb SASU |
|---|---|
| Category | Ticketing Platforms |
| Headquarters | Paris, France |
| Founded | Not stated |
| EU Presence | Yes - France (EU) |
| Data Location | Not stated on the pages we read |
| Open Source | No |
| GDPR Compliant | Yes |
| Self-Hosting | No |
| Main Features | Online ticketing with custom tickets, badges, e-mails and sales page, cashless payment with card or wristband, access control by smartphone or terminal, CRM up to 100 000 contacts, partner space with up to 10 000 invitations, numbered seating, on-site sales |
| Pricing | 0,29 € + 1 % per ticket paid online, bank fees included, no subscription and no commitment, free for free events (page wording). Numbered seating adds 0.10 € per ticket issued. Cashless from 1 € per participant, box office ticket printing 100 € per day, access control terminal 70 € per day, mobile access app free. |
| Best For | French and euro-zone organisers of festivals, trade shows, sports clubs and theatres who want a public per-ticket price |
| Replaces | Ticketmaster |
Our review
Billetweb is a ticketing service in the ticketing platforms category. The legal notice says the site belongs to Trustweb SASU, share capital 25 000 €, registered at RCS Paris under 800 575 045, with head office at 14 rue Ernest Psichari, 75007 Paris.
Billetweb states that it has served more than 25 000 organisers since 2014, a figure we did not verify. We checked the Billetweb pages on 4 November 2026.
Who operates Billetweb?
Trustweb SASU publishes Billetweb from Paris, France. The notice gives VAT number FR06800575045 and says the cashless part of the activity is run by a second company, Studio Async, at the same address.
Billetweb is registered with ORIAS as a non-exclusive agent in banking and payment services under number 18000507, and lists payments by Lemonway, Atos, BNP Paribas and Stripe. The English notice says the service is intended for organisers based in the euro zone.
What does Billetweb charge?
Billetweb publishes one price: 0,29 € + 1 % per ticket paid online, with bank fees included, no subscription and no commitment. Free events cost nothing.
Extras are priced separately. Numbered seating adds 0.10 € per ticket, cashless starts at 1 € per participant, and renting the box office ticket printing costs 100 € per day. The access control app is free, while the terminal costs 70 € per day.
How does Billetweb treat buyer data?
Billetweb states that it collects attendee data on behalf of organisers, that organisers define the data and own it, and that Billetweb does not use or transfer it.
The pages we read do not name a hosting location or an ownership structure behind Trustweb, so those two points need a question to Billetweb.
Points against
Billetweb does not state a hosting location on the pages we read. The site and notice are mainly in French, with an English legal page. Billetweb is organiser software, not a consumer marketplace, and its terms PDF was not readable in our fetch. The organiser count is Billetweb's own claim.
Who Billetweb fits
Organisers in France and the euro zone who want a public per-ticket price plus cashless and access control from one supplier. Organisers who need an open-source option can compare pretix.
Advantages and drawbacks
Pros
- Contracting entity in France (EU) with RCS and VAT numbers
- One public price per paid ticket, bank fees included
- Free for free events, no subscription
- Access control app, CRM and partner space at no charge
- Attendee data stated as owned by the organiser
Cons
- Hosting location not stated
- Mainly French-language site
- Not a consumer marketplace
- Cashless, terminals and printing are paid extras
Pros and Cons
Pros
- Contracting entity in France (EU) with RCS and VAT numbers
- One public price per paid ticket, bank fees included
- Free for free events, no subscription
- Access control app, CRM and partner space at no charge
- Attendee data stated as owned by the organiser
Cons
- Hosting location not stated
- Mainly French-language site
- Not a consumer marketplace
- Cashless, terminals and printing are paid extras
Alternatives to Billetweb
More European ticketing platforms you can weigh against it:
See all European ticketing platforms or compare them directly against Ticketmaster on our alternatives page.
FAQ
Trustweb SASU, 14 rue Ernest Psichari, 75007 Paris, registered at RCS Paris under 800 575 045.
The pricing page states 0,29 € + 1 % per ticket paid online, with bank fees included and no subscription. Free events are free.
Billetweb states that organisers define and own the collected attendee data and that Billetweb does not use or transfer it.