BitBox
Zurich dual-chip hardware wallet with open-source firmware and its own app
Quick Overview
| Company | Shift Crypto AG (trade name BitBox) |
|---|---|
| Category | Crypto Wallets |
| Headquarters | Zurich, Switzerland |
| Founded | Not stated |
| EU Presence | Yes - Switzerland (European, outside the EU) |
| Data Location | not stated on the pages we read |
| Open Source | Firmware described as open source (licence not read) |
| GDPR Compliant | Privacy policy published (effective June 2026); Swiss entity |
| Self-Hosting | No |
| Main Features | BitBox02 and BitBox02 Nova hardware wallets, BitBoxApp, BitBoxCare service, backup card, Steelwallet, tamper-evident bags, dual-chip architecture |
| Pricing | Device prices were not shown on the pages we read; see bitbox.swiss |
| Best For | Bitcoin-focused holders who want Swiss hardware with open firmware |
| Replaces | MetaMask (as the key store) |
Detailed Review
BitBox is the trade name of Shift Crypto AG, a privately held company with a commercial registration in the Canton of Zurich. The imprint lists a Swiss VAT registration and a post address at Soodmattenstrasse.
Shift Crypto AG describes BitBox as a line of physical, non-custodial hardware wallets and accessories. The company states that it does not provide financial, investment or custodial services.
What is in the BitBox range?
The site lists the BitBox02, the BitBox02 Nova, the BitBoxApp and the BitBoxCare service. Accessories include a backup card, a Steelwallet and Steelwallet Pro, and tamper-evident bags.
BitBox presents the product as the Swiss vault for your bitcoin that also holds other cryptocurrencies.
What does BitBox say about its security design?
BitBox says it pioneered a dual-chip security architecture in 2019. The company also states that its firmware is open source, so the code can be checked.
We did not read the technical documentation, so chip names and certifications are not listed here.
How does BitBox handle privacy?
The BitBox privacy policy, effective June 2026, describes a privacy-by-design approach reflected in open-source work, independent infrastructure and customer-first support.
The site also publishes a bug bounty policy and a refund and warranty policy, which help buyers judge the vendor's process.
Limitations to Consider
The pages we read do not list prices, supported coins or app platforms, so check bitbox.swiss for these. BitBox positions itself around bitcoin first, which may not suit users who mainly want an Ethereum dApp workflow like MetaMask. The firmware licence text was not read. For a card-based alternative with public prices see Tangem.
Who Should Use BitBox
Bitcoin holders who value Swiss origin, published firmware and a vendor that offers backup accessories.
Pros and Cons
Pros
- Swiss company with a Zurich registration and imprint
- Firmware described as open source
- Dual-chip architecture stated since 2019
- Backup card and metal backup accessories
- Published bug bounty policy
Cons
- Prices not shown on the pages we read
- Coin and platform lists not read
- Bitcoin-first positioning
- Not a dApp browser
Alternatives to BitBox
Other European crypto wallets worth comparing before you decide:
See all European crypto wallets or compare them directly against MetaMask (as the key store) on our alternatives page.
Frequently Asked Questions
Shift Crypto AG, a privately held company in Zurich, Switzerland, makes BitBox according to its imprint.
No. Shift Crypto AG states that it does not provide financial, investment or custodial services and that BitBox wallets are non-custodial.
BitBox states that its firmware is open source. We did not read the licence, so check the repository for the exact terms.