European Alternatives to New Relic
Looking for a European alternative to New Relic? New Relic, Inc. is a San Francisco company whose paid terms are governed by California law with disputes heard in the state and federal courts in San Francisco, and the EU data center option is a separate add-on priced per GB.
Eleven European tools cover different parts of the job: application performance monitoring (AppSignal, Tideways, Blackfire, Apica), infrastructure and application monitoring (Checkmk, Zabbix, Centreon, Icinga, Paessler PRTG) and uptime checks (Oh Dear, StatusCake), from companies in the Netherlands, Germany, France, Latvia, Sweden, Belgium and the United Kingdom.
How we rank these tools — 4-step process
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1
European ownership, verified
The company is headquartered and incorporated in the EU, EEA or Switzerland, and processes customer data in Europe. A US parent company disqualifies a tool from this page regardless of where its servers are.
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2
Category fit and hands-on review
What the tool actually does, who it suits, and where it falls short — checked against the vendor’s own documentation, changelog and pricing page rather than its marketing copy.
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3
Compliance and pricing check
GDPR posture, hosting location and the prices quoted on this page are verified against the vendor’s public pricing before publication, and re-checked when we revisit the category.
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Position on this page
Placement on this page can be paid, and that can affect which tools appear here and the order they appear in. It never buys a good review: a tool that fails the checks above is not here at any price, and payment does not change the shortcomings we write about. A vendor can ask us to correct a factual error — not to remove a criticism.
Vendors can pay for visibility on this page. It never changes what an entry says about a product, including the criticism, and we earn nothing when you click through to a vendor. Paid placement can affect which tools appear here and the order they appear in. Editorial policy
11 European Alternatives to New Relic
AppSignal
Dutch APM with errors, logs and uptime, a permanent free plan and a €219 a year paid plan
Checkmk
Munich monitoring with a free open-source edition and OpenTelemetry ingestion in paid editions
Tideways
Bonn PHP APM with profiling, tracing and exception tracking, 14-day trial without a card
Zabbix
Riga open-source monitoring under AGPLv3, with paid subscriptions and no per-device limits
Centreon
Paris infrastructure monitoring, free up to 100 hosts, with per-host tiers billed annually
Blackfire
Paris profiler and performance monitoring from Platform.sh (Upsun), with published euro prices
Icinga
Nuremberg monitoring and observability platform for infrastructure and services
Paessler PRTG
Nuremberg sensor-based network and server monitoring with a 100-sensor freeware edition
Apica
Stockholm telemetry platform for logs, metrics and traces with synthetic monitoring, prices on request
Oh Dear
Belgian website and API monitoring with 10-day trial and plans from €15 a month for 2 sites
StatusCake
English uptime and page-speed monitoring with a free plan of 10 monitors
Key takeaways
- New Relic, Inc. is a San Francisco company: paid terms under California law, disputes in San Francisco courts, and an EU data center that is a paid add-on ($0.05 per GB per month).
- AppSignal (Netherlands) is the nearest to the day-to-day New Relic APM experience for application teams, with a free plan and a €219 a year paid plan.
- Checkmk, Zabbix and Centreon cover infrastructure monitoring at scale, and each has a free route: an open-source edition, an AGPLv3 licence, or a free tier to 100 hosts.
- Tideways and Blackfire are the specialists for PHP and profiling-led performance work, from Germany and France respectively.
- Oh Dear and StatusCake replace the synthetic and uptime part only, with published prices from €15 and €16.66 a month.
Why people leave New Relic
New Relic is an observability platform that you pay for by what you send it. You install an agent in your application or on a server, and traces, metrics, logs, browser data and synthetic checks flow into one account with dashboards, alerts and a query language.
Its pricing page lists a permanent free tier with 100 GB of data ingest a month and one full-platform user, then $0.40 per GB beyond that, plus per-user licences from $49 for a core user up to $349 for a full-platform user on Pro with an annual commitment.
It is run by New Relic, Inc. in San Francisco. Its paid terms are governed by the laws of California and the United States, and disputes go to the state and federal courts in San Francisco. For personal data, its addendum relies on the EU-U.S.
Data Privacy Framework and, failing that, on standard contractual clauses under Irish law. New Relic does offer an EU region, but you choose it, and it is priced as an extra: the pricing FAQ lists the EU data center at an additional $0.05 per GB per month.
The honest framing is that New Relic is a broad platform and no single European product matches all of it. This page sorts the eleven European options by the part of New Relic you actually use: four are application performance tools (AppSignal, Tideways, Blackfire, Apica), five monitor infrastructure and services (Checkmk, Zabbix, Centreon, Icinga, Paessler PRTG), and two watch uptime from outside (Oh Dear, StatusCake).
- Your contract and your court are in California New Relic, Inc. contracts under California law, with San Francisco courts for disputes. Several European tools here sit under the law of the country where the vendor is registered: Dutch for AppSignal, German for Tideways, French for Blackfire, Swedish for Apica, Belgian for Oh Dear and English for StatusCake. If your procurement or legal team wants a counterparty in Europe, that is a concrete difference.
- The bill has two meters, and one is people New Relic charges per GB ingested and per user licence, so a quiet month for data can still cost you if many engineers need full access, and a noisy month costs more however many people look at it. Several European alternatives meter differently: AppSignal by requests, Checkmk and Centreon by host or service, Paessler PRTG by sensor, Oh Dear by number of sites. Neither model is cheaper in general, so price your own volume.
- The free tier stops hard when you reach the limit On New Relic's free tier, data ingest stops and platform access is lost once you pass 100 GB in a month, until you upgrade or the month rolls over. That is generous for a small project and awkward for a growing one. Checkmk Community is free and open source, Zabbix is open source under AGPLv3, and Centreon is free up to 100 hosts.
- No European vendor rebuilds the whole platform New Relic advertises 50+ capabilities and 780+ integrations in one account. The European tools below each cover a slice well: APM for a language ecosystem, infrastructure monitoring across a large estate, or external uptime checks. Moving off New Relic usually means choosing two or three of them, and keeping the expectation that a few features will not have an equivalent.
What you have to replace, not just match
Start from what you actually open every week. Many New Relic accounts are used mostly for APM traces and error rates, or mostly for host and Kubernetes metrics, or mostly for an uptime alert. List the dashboards and alerts that people look at, then the data sources that feed them. That list tells you whether you need an APM tool, a monitoring system, an uptime checker, or a combination.
Instrument in parallel, not in sequence. Agents from the tools here can usually be installed next to the New Relic agent, so run both for a few weeks, compare alerts, and only then cancel. Where a tool accepts OpenTelemetry (Checkmk Ultimate and Cloud do), prefer that for new instrumentation so the next change of backend is a configuration edit.
The alternatives compared
| Position | Tool | Headquarters | Pricing | Jurisdiction |
|---|---|---|---|---|
| #1 | AppSignal | Amsterdam, Netherlands | Free plan (50K requests) / €219 per year for 250K requests a month, logging add-on €89/month | EU (Netherlands) |
| #2 | Checkmk | Munich, Germany | Free Raw Edition; paid editions priced per monitored service | EU (Germany) |
| #3 | Tideways | Bonn, Germany | Team from €69/month, Business from €159/month, both rising in tiers with request volume; Enterprise on request | EU (Germany) |
| #4 | Zabbix | Riga, Latvia | Free and open source; paid support and services | EU (Latvia) |
| #5 | Centreon | Paris, France | Free self-hosted IT-100 edition up to 100 hosts (no time limit); self-hosted Business from €283/month (125 hosts); SaaS IT Edition from €425/month (125 hosts) and Pro from €1,125/month (250 hosts), billed annually | EU (France) |
| #7 | Icinga | Nuremberg, Germany | Free and open source; paid subscription for support | EU (Germany) |
| #8 | Paessler PRTG | Nuremberg, Germany | PRTG 500 from $200/month, PRTG 1000 from $358/month, PRTG 2500 from $742/month, PRTG 5000 from $1,300/month, PRTG 10000 from $1,642/month, billed annually; also available as PRTG Hosted Monitor or on-prem Enterprise Monitor for larger environments | EU (Germany) |
| #10 | Oh Dear | Berlaar, Belgium | Solo $17/month (2 sites/servers) up to Scale $439/month (200); Enterprise on request; two months free when billed annually | EU (Belgium) |
| #11 | StatusCake | Grays, England, United Kingdom | Free plan with 10 monitors; Superior from €16.66/month billed annually (€19.99 monthly); Business from €58.33/month billed annually (€69.99 monthly); Enterprise on request | United Kingdom (adequacy decision, outside the EEA) |
How each alternative compares to New Relic
- Which law reaches it. EU (Netherlands). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Netherlands, on Worldstream B.V., with backups on Amazon Web Services EMEA SARL; an optional US region exists.
- Source code. Closed source, as New Relic is.
- Independently checked. ISO 27001, SOC 2, GDPR; HIPAA as a paid add-on.
Best for: Small and mid-sized product teams that want APM, errors, logs and uptime without a platform to administer
AppSignal B.V. is registered with the Dutch Chamber of Commerce in Amsterdam. Its terms are governed by Dutch law, with the court in 's-Hertogenbosch. Against New Relic's California contract, that is a European counterparty and a European forum.
The product covers application monitoring with performance, errors, host metrics, logging and uptime checks, and its site lists Ruby, Elixir, Node.js, Python, Java, Go, PHP, Rust and browser JavaScript. Its pricing page shows a permanent free plan with 30K requests, 1 GB of logging and 5 days of retention, and a paid plan at €219 a year (€18.25 a month) for 250K requests, with unlimited hosts and apps and a 30-day trial.
The meter is requests, which is simpler to forecast than GB of ingest plus user licences, but it is a different model: a busy API can use up the allowance faster than you expect.
What AppSignal does better than New Relic
- Dutch company under Dutch law, where New Relic is a San Francisco company under California law
- Published prices in euros with a permanent free plan, and no per-user licence
- One bill for APM, errors, logs and uptime, with unlimited hosts and apps
- 30-day trial with no credit card
Where AppSignal is a step down from New Relic
- Narrower than New Relic's 50+ capabilities: it covers application monitoring, errors, logs, hosts and uptime, not a full platform
- Free plan retention is 5 days, and the paid plan's allowance is 250K requests, so busy services need a larger plan
- A request-based meter can jump when traffic spikes, just as an ingest-based one does
- Pricing for larger volumes is not shown in the plan snapshot I checked
Standout against New Relic. It gives an application team APM, errors and logs for a fixed euro price a year, which is the one thing New Relic's two-meter bill does not make easy.
- Which law reaches it. EU (Germany). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Self-hosted, or Checkmk Cloud.
- Source code. Open source, where New Relic is not: you can read what it does rather than take the description on trust.
Best for: Operations teams with servers, networks and hybrid estates, who also want OpenTelemetry in the same tool
Checkmk GmbH is based in Munich, with a commercial register entry at Munich District Court. It sells self-hosted editions (Community, Pro, Ultimate) and a SaaS edition (Checkmk Cloud), which its pricing page says runs on AWS in Frankfurt or Northern Virginia, so a US cloud provider still sits under the SaaS edition.
Prices are shown: Community is free and open source, Pro starts at €190 a month billed annually, Ultimate at €275 a month billed annually, and Checkmk Cloud has a 30-day trial. Application observability with native OpenTelemetry ingestion is included in Ultimate and Cloud and priced by custom metrics. After a trial, a self-hosted installation drops to a free mode of 750 services on one site.
The shape is different from New Relic. Checkmk monitors hosts and services with checks, and it is strongest where your estate is machines and networks. It does not compete with New Relic's distributed tracing depth for application code.
What Checkmk does better than New Relic
- Free open-source Community edition with an upgrade path, and self-hosted editions that keep telemetry out of any vendor's cloud
- Published euro prices from €190 a month, and no per-user licence
- German GmbH with an imprint and register entry, where New Relic is a San Francisco company
- OpenTelemetry ingestion in paid editions, so instrumentation is not tied to one vendor
Where Checkmk is a step down from New Relic
- Not an APM product: no distributed tracing product comparable to New Relic's on the pages I read
- Self-hosting means upgrades, capacity and backups are yours
- Checkmk Cloud runs on AWS, and cannot be migrated to or from self-hosted editions according to its FAQ
- Checkmk Cloud is capped at 50,000 services, and synthetic monitoring is not included in it
Standout against New Relic. It is the one tool here that combines a free open-source edition, published euro prices and OpenTelemetry ingestion for a whole estate.
- Which law reaches it. EU (Germany). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Germany, in SysEleven data centres in Berlin, where account, monitoring and profiling data are all stored.
- Source code. Closed source, as New Relic is.
Best for: PHP teams on Symfony, Laravel, Shopware or Magento who want traces, exceptions and profiling in one tool
Tideways GmbH is in Bonn, registered at Amtsgericht Bonn under HRB 22127. Its terms are subject exclusively to the law of the Federal Republic of Germany, and it publishes a Data Processing Agreement on its legal pages.
Its site describes monitoring and APM, error and exception tracking, and profiling and tracing, with dedicated pages for Magento 2 and Shopware 6. There is a 14-day trial with no credit card. Prices depend on monthly request volume in tiers from 5 million to 1 billion requests, but the amounts are rendered in the browser, so no figure is quoted here.
It is deliberately narrow. If your estate is PHP, the depth of profiling is the point. If you run many languages, you will need another tool alongside it.
What Tideways does better than New Relic
- German company under German law, where New Relic is under California law
- Profiling and tracing built for PHP, including framework-specific views
- Request-based tiers instead of per-GB ingest plus user licences
- 14-day trial with no credit card
Where Tideways is a step down from New Relic
- PHP only, where New Relic covers many languages and the whole stack
- No infrastructure, Kubernetes or browser monitoring platform of its own
- Prices could not be read on its page, so there is no figure to compare
- Request tiers stop at 1 billion a month, with larger volumes by contact only
Standout against New Relic. It is the specialist for PHP performance work, where a general platform tends to be shallow.
- Which law reaches it. EU (Latvia). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Self-hosted — wherever you run it.
- Source code. Open source, where New Relic is not: you can read what it does rather than take the description on trust.
Best for: Teams that want to self-host broad monitoring and pay for support, not for volume
SIA Zabbix is a Latvian company, registered under number 40003738045 with its office at Gustava Zemgala gatve 74 in Riga, and it names itself as the controller of personal data in its privacy policy. Its site states that from version 7.0 Zabbix is released under AGPLv3.
Zabbix monitors servers, networks, cloud, containers, applications and services, and sells subscriptions that its support page describes as having no per-device limits and no metric or storage reconciliation cycles. It also offers Zabbix Cloud. I did not read prices, and I did not read a governing-law clause.
It is a monitoring system, not an APM. If your main New Relic use is distributed tracing and code-level performance, Zabbix is the wrong shape.
What Zabbix does better than New Relic
- Open-source licence (AGPLv3) and self-hosting, so no vendor holds your telemetry
- Subscriptions priced for support, not per device or per GB of data
- Latvian company inside the EU, where New Relic is a US company
- Very broad coverage of servers, networks, cloud and containers on its own site
Where Zabbix is a step down from New Relic
- No APM or distributed tracing offering on the pages I read
- You run and upgrade it, with the work that implies
- Self-hosted, so setup, tuning and upgrades are yours rather than a vendor's
- Prices were not verified for this page
Standout against New Relic. It scales without a licence tied to volume, which is the opposite of how New Relic charges.
- Which law reaches it. EU (France). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Source code. Open source, where New Relic is not: you can read what it does rather than take the description on trust.
Best for: IT operations and managed service providers who want a French vendor with a free entry point
CENTREON SAS is a French simplified joint-stock company with share capital of €500,000, registered in Paris under RCS 483 494 589. Its open-source page states an Apache 2.0 core.
The pricing page is headed "Free up to 100 Hosts", with tiered per-host editions billed annually: an IT edition for infrastructure and a Business edition with more, plus an MSP plan on usage. The page shows different sets of amounts for different delivery modes, so no figure is quoted here. The site also lists log management and experience monitoring.
Like Checkmk and Zabbix, it is strongest on hosts and services, not on code-level tracing.
What Centreon does better than New Relic
- French SAS with a Paris register entry, where New Relic is a San Francisco company
- Free to 100 hosts, where New Relic caps free use at 100 GB of ingest a month
- Per-host tiers, which are simple to forecast for stable estates
- Open-source core under Apache 2.0
Where Centreon is a step down from New Relic
- Not an APM tool, and no equivalent of New Relic's transaction views
- Amounts on the pricing page were not unambiguous, so costs need a quote
- Its 700+ connectors are for checking hosts and services, not for tracing application code
- Per-host pricing is awkward for short-lived containers
Standout against New Relic. It is the French option with a clear free entry point and an open-source core.
Blackfire
profiling-led performance monitoring from Paris
Best for: Developer teams who want to find slow code at function level and keep an eye on production traces
Blackfire is a trademark of Platform.sh SAS, which does business as Upsun and is registered in Paris (RCS 521 496 059). Its terms are governed by the laws of France and disputes go exclusively to the Paris commercial court.
Its pricing page shows two plans in euros. Development is €33.25 a month billed yearly, with one user and profiling. Production is €158.25 a month, with three users, one million monitoring traces, 5 GB of continuous profiling, one million front-end observability events, alerting and a sandbox environment, plus add-ons per extra user or environment. Full Blackfire is bundled with PHP and Python projects hosted on Upsun.
It is a developer tool first. Its own comparison table sets it against "DIY New Relic / Datadog" setups, so it positions itself as the lighter choice for application performance, not as a full platform.
What Blackfire does better than New Relic
- French company under French law with Paris courts, where New Relic is under California law
- Function-level and continuous profiling, which is the core of the product
- Plain euro prices with add-ons priced per unit
- Included with PHP and Python projects on Upsun
Where Blackfire is a step down from New Relic
- No infrastructure, log or Kubernetes platform of New Relic's breadth
- Fewer users on the Production plan, with extra users priced at €24.92 a month each
- The only supported languages I could confirm are PHP and Python, through its Upsun bundling
- Profiling and traces are metered by quota, with add-ons priced per unit
Standout against New Relic. It finds slow code at function level and keeps performance tests in the same workflow, which a general platform does not focus on.
- Which law reaches it. EU (Germany). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Self-hosted — wherever you run it.
- Source code. Open source, where New Relic is not: you can read what it does rather than take the description on trust.
Best for: Teams who already run, or want to run, a configurable monitoring system on their own infrastructure
Icinga GmbH is at Deutschherrnstr. 15-19 in Nuremberg, with a trade register entry at Nuremberg HRB 35189. Its terms of service are a legal agreement with Icinga GmbH and its offers are directed at commercial customers.
Its site describes infrastructure monitoring, observability tooling and automation, and it carries comparison pages against other monitoring products. I did not read its pricing page, so no amounts are given.
As with Checkmk and Zabbix, it is a monitoring system built around hosts and services, with the flexibility and the setup effort that come with that.
What Icinga does better than New Relic
- German GmbH with a commercial register entry, where New Relic is a US company
- Imprint names the managing directors and the register number, so the counterparty is easy to check
- Its site carries dedicated comparison pages against Checkmk and SolarWinds, so it positions itself as a monitoring replacement
- Contracts are offered to commercial customers under its own terms of service
Where Icinga is a step down from New Relic
- Not an APM product
- Prices were not verified for this page
- Needs configuration and operational ownership that a SaaS platform hides
- I did not verify hosting options, licensing or the product feature list beyond its own site summary
Standout against New Relic. It is the configurable choice for teams that want to own how checks and alerts are defined.
- Which law reaches it. EU (Germany). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Self-hosted, or PRTG Hosted Monitor (managed cloud).
- Source code. Closed source, as New Relic is.
Best for: IT teams who want a straightforward licence tied to sensors and a freeware edition to start
Paessler GmbH is at Thurn-und-Taxis-Str. 14 in Nuremberg and is registered at Amtsgericht Nuremberg under HRB 43342, as stated on its terms page.
PRTG's pricing page says the 30-day trial is not restricted in sensors and devices, and the Freeware Edition includes up to 100 sensors for about 10 devices. Paid licences are sensor-based; I did not read amounts.
It is built around network and server monitoring with a sensor as the unit. It does not target application tracing or log analytics in the way New Relic does.
What Paessler PRTG does better than New Relic
- Freeware edition of up to 100 sensors, a permanent free route
- German company with a register entry, where New Relic is in San Francisco
- Licence unit is the sensor, which is easy to count
- Unrestricted 30-day trial
Where Paessler PRTG is a step down from New Relic
- Not an APM or log platform
- Paid amounts were not verified for this page
- Sensor counts can grow fast on large estates
- No application tracing or log analytics found on the pages I read
Standout against New Relic. It has the simplest licence to understand here: count your sensors.
Apica
a telemetry and observability platform from Stockholm, with prices on request
Best for: Larger organisations that want to control the volume and cost of logs, metrics and traces before they are stored
APICA AB is at Malmskillnadsgatan 44A in Stockholm and is registered with Bolagsverket under 556676-4121. Its terms are governed by the laws of Sweden, with the Swedish courts having exclusive jurisdiction.
Its Ascent platform is described with a Flow component for controlling and routing telemetry before ingestion, Fleet for managing agents, Observe for correlation of logs, metrics, traces and events, and Vanguard for synthetic checks. It positions itself around reducing observability cost.
There are no public prices, and I could not find a free plan, so evaluation goes through its sales or trial flow.
What Apica does better than New Relic
- Swedish company under Swedish law, where New Relic is under California law
- Telemetry pipeline control, which New Relic sells differently
- Covers logs, metrics, traces and synthetic checks in one platform
- Aimed at controlling observability spend, which is a common complaint with usage-based bills
Where Apica is a step down from New Relic
- No public pricing and no free tier I could confirm
- No self-service free tier that I could confirm, where New Relic lets you start without a card
- Evaluation goes through its sales or trial flow
- Its pages are written for enterprise buyers, so small teams may find less to start with
Standout against New Relic. It focuses on the volume and cost of telemetry before it is stored, which targets the exact lever that drives a New Relic bill.
- Which law reaches it. EU (Belgium). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. Primary data in Belgium (Combell); performance metrics via ClickHouse Cloud.
- Source code. Closed source, as New Relic is.
Best for: Agencies and small teams whose New Relic use is uptime and website checks
Oh Dear is operated by Immutable VOF at Hemelshoek 277 in Berlaar, Belgium, VAT number BE 0699.594.682. Its terms are governed by Belgian law, with disputes heard in Antwerp, and EU consumers keep their local rights.
Prices are in euros, excluding VAT: Solo (2 sites) €15 a month, Solo Plus (5) €29, Freelance (10) €49, Studio (25) €99, Agency (50) €149, up to Scale (200) at €399, with a 10-day free trial and no credit card. The service covers uptime monitoring over HTTP and HTTPS, API monitoring and status pages.
It replaces only the external-checks part of New Relic. There is no application tracing, infrastructure agent or log management.
What Oh Dear does better than New Relic
- Belgian company under Belgian law with a published VAT number
- Clear euro prices by number of sites, from €15 a month
- Status pages and client-friendly monitoring for agencies
- 10-day trial with no credit card
Where Oh Dear is a step down from New Relic
- Replaces only synthetic and uptime checks, not APM, infrastructure or logs
- No permanent free plan
- Priced by sites, which does not suit very large estates
- Its terms list uptime, API, website and server monitoring only
Standout against New Relic. It is the one here that is priced simply by number of sites, from €15 a month.
- Which law reaches it. United Kingdom (adequacy decision, outside the EEA). New Relic is run from the United States, so the CLOUD Act obliges the provider to hand over data on a valid order regardless of which country the servers are in.
- Where the data sits. AWS, Google Cloud and DigitalOcean; may process outside the UK/EEA.
- Source code. Closed source, as New Relic is.
Best for: Small sites and teams that need external checks and a free plan to start
StatusCake is operated by TrafficCake Limited, registered in England and Wales (Company No. 08250233) with its address at 43 Bridge Road, Grays. The agreement is governed by English law, with the English courts having exclusive jurisdiction. The terms page was last updated on 14 March 2022.
Its pricing page lists a Free plan with 10 uptime monitors at 5-minute intervals, Superior at €16.66 a month on annual billing (€19.99 monthly) with 100 monitors, and Business at €58.33 (€69.99 monthly) with 300 monitors, plus a 7-day trial.
It is England, not the EU, so it is included for UK-based or UK-law buyers and for anyone for whom English law is acceptable. It covers external uptime, page speed and related checks, not application tracing.
What StatusCake does better than New Relic
- Permanent free plan of 10 uptime monitors
- English company under English law, where New Relic is under California law
- Euro prices from €16.66 a month on annual billing
- Simple to set up, with page-speed and domain monitoring included
Where StatusCake is a step down from New Relic
- Outside the EU, though inside the UK legal system
- External checks only, with no APM, infrastructure or logs
- Terms last updated in 2022
- Monitor limits are modest on the lower plans
Standout against New Relic. It has the simplest free starting point of the uptime tools here.
What actually breaks when you switch
Agents come first. New Relic's agents are proprietary, and dashboards, alert policies and NRQL queries are built on them. Replacing the agent is a rollout across every service and host, and the artefacts built on top do not export into another product. Where a tool accepts OpenTelemetry, instrumenting that way once makes the next move cheaper.
Then there are feature gaps. A New Relic account often mixes APM, infrastructure, logs, browser data and synthetics. Moving usually means choosing a tool per layer, which is more vendors, more bills and more places to look during an incident. Decide up front which layer you will drop rather than discover it during an outage.
Finally, the overlap has to be paid for. Running both for a few weeks is the safe way to validate alerts, and for that time you pay for both. Teams that skip it tend to find missing alerts in production.
Is there a European tool that works exactly like New Relic?
Not at the same breadth. The closest on application monitoring is AppSignal, which combines APM, error tracking, logs, host metrics and uptime checks across many languages. The closest on infrastructure and application observability in one self-hosted product is Checkmk Ultimate, which now ingests OpenTelemetry. Apica covers logs, metrics, traces and synthetic checks as a telemetry platform, with prices on request.
What you will not find is one European vendor with New Relic's list of 50+ capabilities under a single usage-based bill. Expect to combine two or three tools.
Which of these has a free option?
AppSignal has a permanent free plan with 30K requests, 1 GB of logging and 5 days of retention. Checkmk Community is free and open source, Zabbix is open source under AGPLv3, Centreon is free up to 100 hosts, Paessler PRTG has a freeware edition with up to 100 sensors, and StatusCake has a free plan with 10 uptime monitors.
Tideways, Oh Dear and Checkmk Cloud offer time-limited trials (14, 10 and 30 days). Blackfire and Apica sell plans or quotes without a free tier that I could confirm.
Does the EU region of New Relic solve the data question?
It solves where the data is stored, which is a real answer for many teams. It does not change who you contract with: New Relic, Inc. is the counterparty under California law, and its addendum covers transfers to the United States through the Data Privacy Framework or standard contractual clauses. The EU region is also an extra charge on the pricing page, and a few features are not available there.
If a European counterparty and European law are requirements, the tools on this page are the straightforward way to get them. If storage location is the only requirement, New Relic's EU region may be enough.
Can I move without re-instrumenting everything?
Partly. New Relic supports OpenTelemetry, and so does Checkmk Ultimate, so telemetry already sent that way can be pointed elsewhere. Anything using a New Relic proprietary agent needs the agent replaced, which for a mid-sized estate is a rollout, not a switch. Dashboards, alert policies and NRQL queries do not export into another product and have to be rebuilt.
Which one to pick
If your use is application performance monitoring, start with AppSignal. It covers the most ground for an application team with a free plan, published euro prices and a Dutch contract. If you are a PHP shop, Tideways is the more specialised choice, and Blackfire is worth a look if profiling is the main job.
If your use is infrastructure and services, Checkmk is the strongest all-round pick here, with a free Community edition, published prices and OpenTelemetry ingestion in the paid editions. Zabbix and Centreon suit teams that want open-source depth, and Icinga and Paessler PRTG fit those that already run those tools.
If your use is uptime checks, Oh Dear and StatusCake cost a fraction of a platform, and both publish prices. Apica is the one to evaluate if your problem is the volume and cost of telemetry at a larger scale.
And if you depend on New Relic's breadth in one account, with APM, infrastructure, logs, browser and synthetic monitoring in a single usage-based bill, accept that no European tool on this page replaces all of it. Choose by the layer you use most, and keep New Relic for the rest until you are ready.
Frequently Asked Questions
It depends on what you use New Relic for. For application performance monitoring, AppSignal is the most complete all-round option on this page, with a free plan and published prices. For infrastructure and services, Checkmk is the strongest fit, with a free Community edition and paid editions from €190 a month on annual billing. For PHP shops, Tideways is the specialist. No single European tool matches the full New Relic platform.
No. New Relic, Inc. is based in San Francisco, and its paid terms are governed by the laws of California and the United States, with disputes heard in the state and federal courts in San Francisco.
The pricing page lists a free tier with 100 GB of data ingest a month, one full-platform user and unlimited basic users. Beyond that, data is $0.40 per GB (or $0.60 per GB on Data Plus). Core users are $49. Full-platform users on Standard are $10 for the first and $99 for each additional (up to five), and on Pro $349 with an annual commitment or $418.80 paying monthly. Enterprise is quoted on request. There is no charge per host.
Yes. Its documentation lists US (the default), EU and JP regions, and the pricing FAQ lists EU data storage at an additional $0.05 per GB per month. The documentation notes that some features, such as APM weekly performance reports, are not available in the EU region, and that choosing the region is the customer's responsibility.
Zabbix is released under AGPLv3 from version 7.0, and Centreon publishes an Apache 2.0 open-source core. Checkmk offers a free open-source Community edition, with Pro, Ultimate and Cloud as paid editions. The others on this page (AppSignal, Tideways, Blackfire, Apica, Oh Dear, StatusCake, Paessler PRTG) are commercial services.
AppSignal and Tideways are the most direct. AppSignal covers many languages (Ruby, Elixir, Node.js, Python, Java, Go, PHP and Rust are listed) with performance, errors, logs and uptime. Tideways is focused on PHP, with APM, exception tracking, profiling and tracing. Blackfire is strongest on profiling, with monitoring traces on its Production plan.
Checkmk lists Kubernetes and cloud monitoring, Zabbix lists cloud and container monitoring, and Centreon says it monitors cloud and on-premises infrastructure. Checkmk Ultimate and Cloud add native OpenTelemetry ingestion. AppSignal and Apica list Kubernetes integrations. How deep the coverage goes differs by tool, so test your own clusters in a trial before committing.
New Relic includes 500 synthetic checks on its free tier. Oh Dear (Belgium) monitors websites and APIs from €15 a month for two sites, and StatusCake (England) has a free plan with 10 uptime monitors and paid plans from €16.66 a month on annual billing. Checkmk also offers synthetic monitoring as an add-on, with 3 tests free.
Generally yes. Run the new agent next to the old one, compare alerts for a few weeks, and only then remove New Relic. You will pay for both for that period, which is the cost of not discovering gaps during an incident.
Several state it explicitly: Tideways lists a Data Processing Agreement in its legal pages, Oh Dear links a DPA built on EU standard contractual clauses, and Checkmk lists technical and organisational measures and a sub-processor list. For the others, ask for the DPA and sub-processor list before signing, as you would with any vendor.
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